Summary
Overview
Work History
Education
Skills
Tel
References
Timeline
Generic

TITUS MURERWA

Procurement And ICT Officer
Nyahururu

Summary

Results-oriented Sales, ICT and Procurement professional with industry experience of over ten years in the Healthcare Industry, FCMG and service industries with main contributions to their success being strategy, business development, growing partnerships, operational excellence, and enhancing income generation by streamlining and automating processes. Also leveraging knowledge in ICT principles, procedure, and applications to aid the company’s cost Management and revenue maximization undertakings through technology. Hence enhancing effective service delivery to clients and improving customer experience.

Overview

19
19
years of professional experience
8
8
years of post-secondary education

Work History

Customer Service Assistant

Neuralnet Technologies
6 2010 - 03.2014
  • Oversaw installation and implementation of a new network administration system
  • Digitised the accounting system which saw increased revenue collection
  • Championed successfully for introduction of a new range of products which the company offered
  • Oversaw the creation of a Customer Database.
  • Contributed to sales growth by up-selling additional products or services when appropriate.

Sales Agent

Fones Direct Limited - Samsung Kenya Franchise
06.2014 - 09.2018
  • Exceeded quarterly quotas by effectively managing a large territory of accounts and prioritizing tasks accordingly.
  • Maximized profitability through strategic pricing negotiations while maintaining strong client relations.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Mentored junior sales agents, sharing effective selling techniques and best practices for success.

Computer Packages Tutor

P.C.E.A Nyahururu Youth Computer College
01.2005 - 12.2005
  • Ensured that the students got trained well in computer operations as well as any tasks that arise in computer usage
  • Formulating examinations for examining the students, marking the same for further consideration by the school management for qualification certificates conferment to successful students.

Procurement and ICT Officer

Komarock Modern Healthcare
10.2018 - Current
  • Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
  • Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.

Education

Kenya Accountants Technicians Certificate

KCA UNIVERSITY
Nairobi, Nairobi Province, Kenya
04.2001 - 05.2007

Diploma in Information Technology -

K.S.P.S Now Inoorero University
Nairobi, Kenya
06.2002 - 05.2004

Skills

  • Key Account Management

  • Customer Retention

  • Territory Management

  • Business Development

  • Performance Tuning

  • Capacity Planning

  • Network Security

  • Helpdesk operations

  • Supplier relationships

  • Vendor Sourcing

  • Bid process management

  • Supply Chain Optimization

Tel

+254-72-379-9811

References

Available upon request.

Timeline

Procurement and ICT Officer

Komarock Modern Healthcare
10.2018 - Current

Sales Agent

Fones Direct Limited - Samsung Kenya Franchise
06.2014 - 09.2018

Computer Packages Tutor

P.C.E.A Nyahururu Youth Computer College
01.2005 - 12.2005

Diploma in Information Technology -

K.S.P.S Now Inoorero University
06.2002 - 05.2004

Kenya Accountants Technicians Certificate

KCA UNIVERSITY
04.2001 - 05.2007

Customer Service Assistant

Neuralnet Technologies
6 2010 - 03.2014

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