Titus Kilonzo
Nairobi,Nairobi Province
Summary
Customer-oriented, strategic-thinking and meticulous sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into New business development role with dynamic organisation.
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Experienced business development professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to C-level executives.
Overview
17
17
years of professional experience
22
22
years of post-secondary education
Work history
Business Development Manager - EA.
Compunet international ltd
Nairobi, Kenya
02.2020 - 08.2023
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Launched new product lines with strong retail and marketing strategy.
- Drew on understanding of key markets to push development of business strategies.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Influenced key decision-making and established trust with stakeholders.
- Responded to United Nations tenders and other international tendering.
- Collection of revenue
- New business development
- Marketing strategies
- revenue collection
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
Account manager corporate sales
IwayAfrica kenya Ltd
Nairobi, Kenya
07.2013 - 12.2019
- Investigated low-performing accounts and adapted strategy to support sales and retention.
- Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
- Conducted market and competitor analysis to identify growth opportunities.
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Optimised sales volume by managing accounts and building rapport.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
- Produced management team reports on account health and target delivery.
- Retained existing customer accounts through consistent engagement and sales data analysis.
- Determined client needs to help tailor onboarding experience and identify cross-selling opportunities.
- Upsold and cross-sold complementary products to help boost revenue.
- Established robust advisor relationships with client stakeholders.
- Proposed new solutions to meet changing customer needs and objectives to offer added value.
- Contacted prospective clients and warm leads to generate new customers.
Sales Executive
Tangerine Ltd
Nairobi, Kenya
05.2012 - 07.2013
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Analysed industry and competitor trends to enhance sales strategy.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Generated new leads and opportunities to maximise revenue.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Financial Advisor
CFC Life
Nairobi, Kenya
03.2011 - 04.2012
- Built and maintained client base by successfully managing and updating client portfolios.
- Devised business plan and identified target customers.
- Assisted clients with planning for and funding retirements using various types of investments.
- Hired and developed junior financial and support staff.
- Implemented diverse wealth management options to meet client investing objectives.
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Kept abreast of new industry trends and monitored market performance to back up financial consulting.
- Leveraged customer service and consultative sales techniques to exceed sales benchmarks.
- Complied with national financial requirements by studying and adhering to new and existing legislation.
Financial Advisor
Pan Africa Life
Nairobi, Kenya
01.2007 - 08.2008
- Researched marketplace and provided clients with information about new and existing products and services.
- Documented all client interactions and firm activity within client relationship management system.
- Implemented diverse wealth management options to meet client investing objectives.
- Kept abreast of new industry trends and monitored market performance to back up financial consulting.
- Reviewed client accounts and plans regularly to determine necessary changes to optimise portfolios.
- Prepared and interpreted financial document summaries, investment performance reports and income projections for clients.
- Negotiated better financial deals with providers on behalf of clients.
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Identified and took advantage of gaps in market and reached out to potential new clients.
- Devised business plan and identified target customers.
- Advised high net worth customers and insurance department management.
- Profiled and analysed investment products to devise financial strategies meeting client financial needs and to forecast opportunities with highest return on investments.
- Executed accurate reporting to analyse options and make recommendations.
- Leveraged customer service and consultative sales techniques to exceed sales benchmarks.
- Built and maintained client base by successfully managing and updating client portfolios.
- Hired and developed junior financial and support staff.
Education
BSC Economics and statiticss - Economics
Egerton university
Njoro 05.2014 - 08.2019
Diploma radio production - Communication
Zetech college
Nairobi 01.2009 - 06.2010
certificate in insurance - principles and fundamentals of insurance practice in kenya
College of insurance
Nairobi 06.2007 - 10.2007
certificate of computer applications - computer packages
Kenya institute of computer science and technology
Athi River, Machakos District 02.2006 - 05.2006
certificate of secondary education - KCSE
Mbuani secondary school
Machakos, Machakos District 05.2000 - 11.2005
Certificate of primary education - KCPE
kinoi Primary school
Machakos, Machakos District 01.1991 - 11.1999
Skills
- Training and mentoring
- Warm and cold calling
- Salesforce
- Open and clear communicator
- Cost management
- Networking ability
- Performance goals
- Campaign management
- Excel proficiency
- Proposal writing
- Sales leadership
- Consultative and relationship selling
- Marketing expertise
- Revenue development
- Promotional activity analysis
- Budget supervision
- Brand recall
- Brand building
- Guerilla marketing
- Brand positioning
- Relationship management
- Wholesale marketing
Languages
English
Fluent
Timeline
Business Development Manager - EA.
Compunet international ltd
02.2020 - 08.2023
BSC Economics and statiticss - Economics
Egerton university
05.2014 - 08.2019
Account manager corporate sales
IwayAfrica kenya Ltd
07.2013 - 12.2019
Sales Executive
Tangerine Ltd
05.2012 - 07.2013
Financial Advisor
CFC Life
03.2011 - 04.2012
Diploma radio production - Communication
Zetech college
01.2009 - 06.2010
certificate in insurance - principles and fundamentals of insurance practice in kenya
College of insurance
06.2007 - 10.2007
Financial Advisor
Pan Africa Life
01.2007 - 08.2008
certificate of computer applications - computer packages
Kenya institute of computer science and technology
02.2006 - 05.2006
certificate of secondary education - KCSE
Mbuani secondary school
05.2000 - 11.2005
Certificate of primary education - KCPE
kinoi Primary school
01.1991 - 11.1999
Similar Profiles
Claire JonesClaire Jones
Technical Assistant at CompuNet Clinical LaboratoriesTechnical Assistant at CompuNet Clinical Laboratories
Shelbie JacobsShelbie Jacobs
Phlebotomist at CompuNet Clinical LaboratoriesPhlebotomist at CompuNet Clinical Laboratories
Shelbie JacobsShelbie Jacobs
Phlebotomist at CompuNetPhlebotomist at CompuNet
SUSAN MUKABWASUSAN MUKABWA
Sales representative at ALLTOP SOLAR AFRICA LTDSales representative at ALLTOP SOLAR AFRICA LTD
Erastus Chokera KaingaErastus Chokera Kainga
Credit Officer at PEFA Nairobi Central SACCOCredit Officer at PEFA Nairobi Central SACCO