Open To Work
Titus Kendagor
Sales Development Representative (SDR) | Inside Sales Specialist | Remote
Nairobi,30
Summary
Sales Development Representative (SDR) and Inside Sales professional with 10+ years of experience supporting high-volume, metrics-driven sales teams in remote environments. Proven ability to execute 100+ outbound calls per day, qualify and progress opportunities, maintain CRM accuracy, support Account Executives, audit and edit contracts, and move deals through the pipeline to close. Strong background in objection handling, sales operations, and customer engagement across B2B and financial services sectors.
Overview
16
16
years of professional experience
Work History
Inside Sales & Sales Operations Specialist (Remote)
Independent Consultant
Nairobi, Nairobi Province, Kenya (Remote)
01.2020 - Current
- Execute 100+ outbound sales calls daily to qualify, nurture, and progress active opportunities.
- Support Account Executives and Outside Sales Consultants with deal audits, contract reviews, and pipeline management.
- Edit contracts, resolve discrepancies, and ensure accuracy prior to deal closure.
- Maintain 95%+ CRM data accuracy across leads, activities, and opportunity stages.
- Manage calendars, follow-ups, and sales documentation in fast-paced remote environments.
- Consistently meet or exceed sales activity and performance metrics.
- Streamlined sales order processing to enhance efficiency and accuracy in operations.
- Analyzed sales data to identify trends and support strategic decision-making initiatives.
Sales & Business Development Executive
Elgonet Communications Technologies Ltd
Nairobi, Nairobi Province, Kenya
03.2010 - 12.2018
- Supported inside and outside sales teams in a high-volume, metrics-driven environment, managing 40–60 customer interactions per day across calls, emails, and CRM follow-ups.
- Conducted outbound follow-ups with 100+ prospects per week, effectively handling objections and advancing leads through the sales funnel, contributing to improved conversion rates.
- Maintained 100% accurate customer records, contracts, and sales trackers within CRM systems, ensuring compliance, forecasting accuracy, and seamless handovers.
- Contributed to consistent revenue growth through disciplined pipeline management, lead prioritization, and customer relationship management.
- Developed and supported strategic partnerships, increasing market reach and enhancing brand visibility across targeted customer segments.
- Identified and pursued new business opportunities, supporting customer acquisition efforts and contributing to pipeline expansion and deal flow.
Education
BBA - International Business Administration
Kampala International University
Kampala12-2006
Skills
- Sales Development (SDR)
- Inside Sales
- Lead Qualification
- CRM Management (Salesforce, HubSpot)
- Pipeline Management
- Sales Reporting
- Salesforce CRM
- HubSpot CRM
- CRM management
- Sales process optimization
- Sales reporting
- Sales training
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteTimeline
Inside Sales & Sales Operations Specialist (Remote)
Independent Consultant
01.2020 - Current
Sales & Business Development Executive
Elgonet Communications Technologies Ltd
03.2010 - 12.2018
BBA - International Business Administration
Kampala International University