Customer-oriented General Manager with 12 years experienced focused on increasing revenue and dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
1. Portfolio Growth and Management: Develop new business prospects in specific geographical areas through cold calls and interact with existing customers to increase customer sales of the banks products and services
2. Loan underwriting/processing: Thorough scrutinization of payslips and other Know Your Customer (KYC) documents and ensuring compliance to audit and standards as per company policy in the initial period of client recruitmet
3. Default Management: Ensuring approval of all loan application documents before submission
1. Develop new business prospects in specific geographic areas through cold calls
2. Interact with existing customers to retain and increase sales of the banks products and services
Client account management
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