Summary
Overview
Work History
Education
Skills
Certification
ARTIST
Timeline
Generic

Titus Kagwa

Bartender
Nairobi, Nairobi Province

Summary

. CREATIVE.

. ACTIVE LISENTER.

. EXCELLENT TIME MANAGEMENT.

. EXCELLENT COMMUNICATION SKILLS.

. DETAIL ORIENTED.

Overview

2
2
years of professional experience
4
4
Certifications

Work History

Barista

01.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Restaurant Waiter

Ashaki Grill and Restuarant
01.2023 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Chef

Ashaki Grill and Restuarant
01.2023 - Current
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Maintained well-organized mise en place to keep work consistent.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Coordinated with team members to prepare orders on time.

Education

Bachelor of Science - Food And Beverage Service And Production

Nairobi Technical Training Institute
Nairobi, Nairobi Province, Kenya
04.2001 -

Skills

Beverage preparation

Certification

Barista and Bartending Technique .

ARTIST

1.Skilled painter. 

2. Amazing drawing. 

3. Expressing emotions 

4. Creating great projects.


Timeline

Barista

01.2023 - Current

Restaurant Waiter

Ashaki Grill and Restuarant
01.2023 - Current

Chef

Ashaki Grill and Restuarant
01.2023 - Current

Bachelor of Science - Food And Beverage Service And Production

Nairobi Technical Training Institute
04.2001 -

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