Thomas Onyango
Electronics and Computer Engineering
Nairobi
Summary
Summary
Proven Network Engineer and Systems Manager with a track record of enhancing network performance and cybersecurity at Nariana Enterprise Limited. Expert in technical troubleshooting and analytical thinking, I've significantly reduced downtime and improved system security. Skilled in fostering vendor relationships and streamlining IT processes, my solutions consistently exceed project goals. Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs. Results-driven Network Engineer with years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Network Engineer L3
NTT,DATA,Inc
Nairobi, Nairobi Province
08.2024 - 09.2024
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Administered and prepared programs for IP addresses, developed network resources, and trained support personnel to provide Tier I support to end users.
- Attained efficiencies through implementation of paperless document approval system and new automated sales-to-delivery and order processing system.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
Backend Software Engineer, Cyber Security
Nariana Enterprise Limited
Nairobi, 30
05.2024 - 07.2024
- Spearheaded efforts to obtain relevant certifications for organizations, showcasing commitment to robust cyber-security measures.
- Contributed to incident response planning by developing detailed protocols for handling different types of attacks effectively.
- Assisted in developing company-wide cyber security policies, raising awareness about best practices amongst employees.
- Created secure APIs for seamless integration of third-party applications, enhancing overall system functionality without compromising security.
- Enhanced system security by implementing advanced encryption methods and integrating multi-factor authentication.
- Provided technical support to resolve complex security incidents promptly, minimizing potential damage or downtime.
- Liaised with third parties to respond to security events and understand threat landscape.
- Participated in regular penetration testing exercises to identify vulnerabilities and validate the effectiveness of implemented defenses.
- Explained technical trade-offs of different approaches to stakeholders and estimated development time required.
- Translated strategy into solutions and operating models by leading or managing others,
Solution Architect
Cooperative Bank Of Kenya
Nairobi, Nairobi Province
01.2024 - 04.2024
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Conducted research to evaluate systems design and process efficiency.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Worked closely with product teams to define and prioritize partner feature requests
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
- Installed, integrated and deployed Mco-op app product in client environments.
- Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Established strong relationships with vendors to secure favorable pricing structures on hardware/software acquisitions, resulting in significant cost savings for clients.
Systems Manager
Nariana Enterprise Limited
Nairobi, Nairobi Province
05.2023 - 09.2023
- Provided remote troubleshooting and support for users.
- Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
- Responded to incidents quickly, troubleshot problems and corrected faults.
- Communicated with third party providers and business channel partners to maintain strong commercial alliances.
- Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
- Oversaw internal reporting protocols for system malfunction incidents, designing pre-rendered incident report formats to streamline response measures.
- Collaborated with business stakeholders to define system requirements for new technology initiatives, translating needs into actionable project plans.
- Streamlined IT processes by implementing efficient systems management strategies, resulting in reduced downtime and increased productivity.
- Coordinated with external consultants during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to end users.
- Championed continuous improvement initiatives within the IT department by encouraging open communication, collaboration, and knowledge-sharing among team members.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Increased core system availability to 70% by developing standards and architectural governance and implementing best practices.
- Managed system updates and patches, maintaining a stable and secure environment for end-users across the organization.
- Enhanced network security through proactive risk assessments and implementation of robust security measures, protecting company data from potential breaches.
- Drafted change management policies to streamline introductions of new software and systems.
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss.
- Consolidated information for 2 business units' billing activities by re-engineering billing and invoicing application with Oracle Designer and interfacing this EDW to Oracle 11i Financials.
- Managed vendor relationships for hardware and software acquisitions, negotiating favorable contract terms to minimize costs while maintaining quality standards.
Education
Bachelor of Science - Electronics And Computer Engineering
Kirinyaga University
Kirinyaga County 09.2019 - 10.2023
Skills
Technical Troubleshooting
Network configuration
Access Control
Software-Defined Networking Familiarity
DNS implementation
Encryption Techniques
Operating system management
Server maintenance
Inventory Control Systems
Help Desk Support
Diagnostic Testing
Agile Methodology
LAN/WAN
Hardware and Software Repair
AV Equipment Management
Timeline
Network Engineer L3
NTT,DATA,Inc
08.2024 - 09.2024
Backend Software Engineer, Cyber Security
Nariana Enterprise Limited
05.2024 - 07.2024
Solution Architect
Cooperative Bank Of Kenya
01.2024 - 04.2024
Systems Manager
Nariana Enterprise Limited
05.2023 - 09.2023
Bachelor of Science - Electronics And Computer Engineering
Kirinyaga University
09.2019 - 10.2023