Tessy Nashale
Office Administrator
Nairobi,30
Summary
Personable Office Administrator with over three years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Executive Assistant
QiuckAdmin 360
Nairobi
06.2021 - 08.2023
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and meetings.
- Screened over 20 customer calls and emails per day and responded accordingly to support executive correspondence
- Developed and maintained automated alert systems for important deadlines for events such as meetings, staff birthdays
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
Social Media Manager
Rubber Stamps Kenya
Nairobi
11.2022 - Current
- Analyzed and reported social media and online marketing campaign results.
- Manage over 10 client calls per day to take client orders, complains and or suggestions / recommendations.
- Designed and implemented social media strategies to align with business goals
- Monitored online presence of company's brand to engage with users and strengthen customer relationships
- Increased customer engagement through social media platforms i.e facebook and Google Ad- words
Office Administrator /Front Desk Receptionist
Cerebral Palsy Society of Kenya
Nairobi
04.2018 - 02.2020
- Interacted with over 15 customers per day by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Organized, facilitated and participated in community service efforts.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Education
Executive Diploma - Business Communications
Athena Global Education
France 11.2022 - Current
Certificate - Front-end Software Develpoment
Moringa School
Nairobi 02.2022 - 08.2022
Skills
Administrative support
Conflict management
Social Media Management
Front desk operations
Documentation and reporting
Written and Oral Communication
Operating system management
Staff Management
Accomplishments
- Collaborated with a team of 15 staff members in the development and organization of the Annual Cerebral Palsy Society of Kenya Charity Walks to raise funds through out the three years and made it a success.
- Planned corporate meetings, lunches and special events for employees as an Executive Assistant at QuickAdmin 360 to help in time management.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Social Media Manager
Rubber Stamps Kenya
11.2022 - Current
Executive Diploma - Business Communications
Athena Global Education
11.2022 - Current
Certificate - Front-end Software Develpoment
Moringa School
02.2022 - 08.2022
Executive Assistant
QiuckAdmin 360
06.2021 - 08.2023
Office Administrator /Front Desk Receptionist
Cerebral Palsy Society of Kenya
04.2018 - 02.2020