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Associate Principal Engineer

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Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Over 5 years of progressive IT experience.


  Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
  To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.


Experienced IT professional with a strong background in software issue diagnosis, IT help desk services, and network configuration. Adept at hardware fault repairs, network troubleshooting, and software troubleshooting. Proven ability to manage IT ticketing systems efficiently while delivering exceptional customer service and accurate data entry. Proficient in HTML and Java, aiming to leverage technical expertise to drive organisational success.

Quality Assurance Analyst and Project Manager with over 20 years of experience in project direction and process optimization. Expertise in planning, coordinating, and validating projects to ensure successful outcomes. Strong analytical skills for identifying improvement areas and implementing effective solutions. Proven ability to build high-performing teams and maintain productive relationships with clients and stakeholders across various sectors.

Results-driven Information Technology Specialist with extensive experience in user support management and technical documentation. Known for effectively troubleshooting hardware and software issues, contributing to enhanced system reliability and user satisfaction.

Tervine Onyango

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Information Technology Specialist

Sales Manager

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Associate of Applied Science - Information And Communication Technology

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Associate of Applied Science - Information And Communication Technology

Information Technology Specialist

Sales Manager

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