Teresiah Onami
Research And Marketing
Nairobi,Central
Summary
Eager Marketing expert with three years of experience. Skilled in traditional marketing combined with extensive customer care experience. Possesses strong negotiation talents.
Overview
2
2
years of professional experience
Work History
Retail Store Manager
TREDI ELECTRICAL ENTERPRISES
Kisumu, Kenya
11.2017 - 10.2019
- Registered sales on cash register.
- Handling finances .
- Explaining and selling products to customers.
- Supervising other employees.
- Performing routine price audits.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Customer Care and Marketing Agent
EAST AFRICAN BREWERIES LIMITED
Nairobi, Kenya
11.2014 - 03.2015
- Greeted customers upon arrival/inviting them at our sample table.
- Provide comprehensive guide on the product.
- Gave a sample of the product to customers.
- Received clients’ comments and views on the product.
- Responsible for maintaining strong relationship with current clients.
- Gave presentation of our service to decision makers.
- Submitted requests to the persons in charge to prevent re-occurring issues and recommended improvements in the process.
- Responded to and handled customers’ complaints and enquiries in a timely manner.
- Responsible for acquiring leads and prospecting for new customers.
- Distributed advertising and marketing collateral to store locations.
Education
No Degree - Diploma in Cabin Crew (IATA)
NAIROBI AVIATION COLLEGE
NairobiSkills
Customer service and care
undefinedTimeline
Retail Store Manager
TREDI ELECTRICAL ENTERPRISES
11.2017 - 10.2019
Customer Care and Marketing Agent
EAST AFRICAN BREWERIES LIMITED
11.2014 - 03.2015
No Degree - Diploma in Cabin Crew (IATA)
NAIROBI AVIATION COLLEGE
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