Teresiah Kimani

• Creating, scheduling, testing, deploying, and maintaining, of data pipeline from different source to required destination with the required transformations for reporting (ETL).

• Deploying of data science models.

• Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques and provide reports. Acquire data from primary or secondary data sources, maintain databases/data systems, and apply ETL procedures to normalize data.

• Gather information from business users to understand their detailed requirements and expectations, analyze business/use case requirements from BI analysts to determine operational problems, define data modelling requirements, gather and validate information, apply judgement and statistical tests and develop data structures to support the generation of business insights and strategy.

• Carry out analysis of requirements and recommend solutions to address user requirements. Manage the queue of requests and communicate to the appropriate advanced analytics, BI or data management functions.

• Assist in preparing system definition/specification by the users highlighting technical requirements and roll out BI Solutions to stakeholders. Assist in developing and implementing a program of continuous improvement of BI processes through a cycle of analysis of existing systems, processes and tools, identifying areas for improvement, implement high impact changes and get feedback from stakeholders. Make changes to system/database configurations and parameters to accommodate business and technological requirements.

• Build visualizations to summarize and make presentations to business and other key stakeholders. Filter, clean data and review reports, print outs and performance indicators to locate and correct code problems. Secure BI solutions by putting adequate controls and restrict access to programs by users in accordance to the requirements of the organization.

• Understand Key Performance Measures and Indicators that drive company performance measurement and reporting as well as analytics across functions and understand how these metrics and measures align and track against overall business strategies, goals and objectives.

• Guide the business in drawing report formats & wireframes and advice on the best approach to transform data and automate reports as well as Design and code reports/dashboards according to user specification with the key objective to deliver reports that will assist in decision-making and control.

• Develop and maintain documentation/manuals on system configuration or set up, carry out technical user training as required to enable users interpret BI reports as well as deal with data, dashboards and report queries from users and resolve or advise them accordingly.

• Support the development of project plans, including defining project scope, objectives, deliverables, and timelines
• Help coordinate day-to-day activities and tasks to ensure project milestones are met according to schedule
• Monitor and report on project progress, including tracking project schedules, budgets, and resources
• Ensuring the project are completed within the agreed timelines and quality is achieved
• Facilitate communication between project stakeholders, including team members, clients, and senior management, to ensure everyone is informed and aligned
• Help track project expenses and ensure that spending stays within the approved budget
• Support efforts to ensure project deliverables meet quality standards and client expectations
• Continuously learn and apply project management best practices and tools, seeking guidance from senior project managers and mentors.

• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
• Described product and service details to customers to provide information on benefits and advantages.
• Explained online self-help options to customers to promote additional and after-hours support choices.