TERESIA NG'ANG'A
Summary
Detail oriented housekeeper seeking to utilize a proven professional skill in maintaining a clean comfortable environment for hotel guests. I possess excellent time management and efficient cleaning skills. I'm always aiming to achieve and maintain elegance, highly adaptable and dedicate to produce error-free results.
Overview
2
2
years of professional experience
Work History
Room and Laundry attendant
- Performed duties such as sorting, washing, drying, folding and ironing garments
- Ensured quality control of all items being laundered by inspecting for stains and proper following core instruction
- Assisting guests with enquiries and requests related to laundry services
- Monitoring and replacing laundry supplies such as detergents and fabric softeners.
Hotel Housekeeping and Room Steward
Four Point by Shoraton
01.2023 - Current
- Collaborated with a team of housekeeping staff to ensure timely and effective turn overs
- Demonstrated exceptional attention to detail when arranging amenities and maintaining presentation standards in the guest room
- Implemented eco-friendly cleaning practices
- Restocking room amenities and supplies such as toiletries and liners
- Reported safety related repairs needed promptly to management for resolutions.
Education
Certificate in housekeeping and laundry operations - undefined
Task Catering Training
Certificate In Cosmetologist -
Dykaan College
2018
Computer Packages
Nairobi Institute of Business Studies
2017
Certificate in cosmetologist - Cosmetology Education
Gladys Girls Secondary School
2014
Skills
Laundry room operations
Keycompetenciesandskills
- Proficient in various cleaning techniques and use of cleaning equipment's
- Excellent time management and organizational skills
- Excellent communication and customer care skills
- Ability to work independently and collaboratively in a team
- Knowledge of proper handling and disposal of cleaning chemicals
References
- Mrs. Carol Kaburia, +254 740 031 182, Human Resource Manager, Four point by Sheraton
- Madam Lucia, +254 706 025 824, Lecturer, Task Catering Training Institute
Timeline
Hotel Housekeeping and Room Steward
Four Point by Shoraton
01.2023 - Current
Room and Laundry attendant
Certificate in housekeeping and laundry operations - undefined
Task Catering Training
Certificate In Cosmetologist -
Dykaan College
Computer Packages
Nairobi Institute of Business Studies
Certificate in cosmetologist - Cosmetology Education
Gladys Girls Secondary School
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