TERESIA KAHORO

• Assist in customer service i.e
• Responding to calls and reverting to clients in regards to the status
• Help in basic complaint handling
• Respond to E-mails from various companies and clients
• Documentation and reporting of daily/monthly workload

• Organizing of health services and management of hospital information
• Completing EMR
• Monitoring and evaluating health records and information systems
• Formulate and implement new health records and information policies procedures and guidelines
• Documentation and reporting of daily/monthly work load
• Filling and retrieval of medical records
• Achieve sales goals and quotas as determined by office staff while attending to patient’s specific needs and desires
• Recording of clients data and checking for the same in time of service
• Help in dispensing spectacles and checking for the status
• Assist in customer service i.e
• Responding to calls and reverting to clients in regards to the status
• Help in basic complaint handling in the clinic to avoid escalations

1) Data collection, analysis and dissemination of information electronically.

2) Management of medical records in all section of the hospital.

3) Billing of inpatient.

4) Coding and index of medical records

5) Patient medical statistics

6) Compiling of inpatient morbidity and mortality reports and annual work load of the hospital.

7) Filling and retrieval of medical records.

8) Organizing of health services and management of hospital information.

9) Fluent in computer packages (word, excel, power point).

10) Admission, discharge of patients and scheduling of patients appointment.

At OPTICAL SUPPLIES OF MIDDLE EAST,I worked as a front office and gained the following skills;

1. Assist in customer service i.e. responding to calls and reverting to clients in regards to the status.

2. Help in basic complaint handling.

3. Respond to E-mails from various companies and clients.

3.Documentation and reporting of daily/monthly workload

At BLISS HEALTHCARE LIMITED I worked as a health records and information officer and also as an optical assistant and gained the following skills;

· Organizing of health services and management of hospital information

· Completing EMR

· Monitoring and evaluating health records and information systems

· Formulate and implement new health records and information policies procedures and guidelines.

· Documentation and reporting of daily/monthly work load

· Filling and retrieval of medical records

· Achieve sales goals and quotas as determined by office staff while attending to patient’s specific needs and desires

· Recording of clients data and checking for the same in time of service

· Help in dispensing spectacles and checking for the status

· Assist in customer service i.e. responding to calls and reverting to clients in regards to the status

· Help in basic complaint handling in the clinic to avoid escalations

1) Data collection, analysis and dissemination of information electronically.

2) Management of medical records in all section of the hospital.

3) Billing of inpatient.

4) Coding and index of medical records

5) Patient medical statistics

6) Compiling of inpatient morbidity and mortality reports and annual work load of the hospital.

7) Filling and retrieval of medical records.

8) Organizing of health services and management of hospital information.

9) Fluent in computer packages (word, excel, power point).

10) Admission, discharge of patients and scheduling of patients appointment.

At OPTICAL SUPPLIES OF MIDDLE EAST,I worked as a front office and gained the following skills;

1. Assist in customer service i.e. responding to calls and reverting to clients in regards to the status.

2. Help in basic complaint handling.

3. Respond to E-mails from various companies and clients.

3.Documentation and reporting of daily/monthly workload

At BLISS HEALTHCARE LIMITED I worked as a health records and information officer and also as an optical assistant and gained the following skills;

· Organizing of health services and management of hospital information

· Completing EMR

· Monitoring and evaluating health records and information systems

· Formulate and implement new health records and information policies procedures and guidelines.

· Documentation and reporting of daily/monthly work load

· Filling and retrieval of medical records

· Achieve sales goals and quotas as determined by office staff while attending to patient’s specific needs and desires

· Recording of clients data and checking for the same in time of service

· Help in dispensing spectacles and checking for the status

· Assist in customer service i.e. responding to calls and reverting to clients in regards to the status

· Help in basic complaint handling in the clinic to avoid escalations

1) Data collection, analysis and dissemination of information electronically.

2) Management of medical records in all section of the hospital.

3) Billing of inpatient.

4) Coding and index of medical records

5) Patient medical statistics

6) Compiling of inpatient morbidity and mortality reports and annual work load of the hospital.

7) Filling and retrieval of medical records.

8) Organizing of health services and management of hospital information.

9) Fluent in computer packages (word, excel, power point).

10) Admission, discharge of patients and scheduling of patients appointment.

At OPTICAL SUPPLIES OF MIDDLE EAST,I worked as a front office and gained the following skills;

1. Assist in customer service i.e. responding to calls and reverting to clients in regards to the status.

2. Help in basic complaint handling.

3. Respond to E-mails from various companies and clients.

3.Documentation and reporting of daily/monthly workload

At BLISS HEALTHCARE LIMITED I worked as a health records and information officer and also as an optical assistant and gained the following skills;

· Organizing of health services and management of hospital information

· Completing EMR

· Monitoring and evaluating health records and information systems

· Formulate and implement new health records and information policies procedures and guidelines.

· Documentation and reporting of daily/monthly work load

· Filling and retrieval of medical records

· Achieve sales goals and quotas as determined by office staff while attending to patient’s specific needs and desires

· Recording of clients data and checking for the same in time of service

· Help in dispensing spectacles and checking for the status

· Assist in customer service i.e. responding to calls and reverting to clients in regards to the status

· Help in basic complaint handling in the clinic to avoid escalations