Traveling
TEDDY OMOLLO OUMA
Nairobi
Work Preference
Summary
- To develop effective communication, negotiating, and listening skills to fit well in the business market.
- To achieve professional skills in the tourism management and hospitality industry, to capture the existing opportunities.
- Dynamic sales professional excels in high-productivity environments, completing tasks efficiently, and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
12
12
years of professional experience
Work History
Freelancer
Self Employed Web
07.2025 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
Sales and Marketing Specialist
Waheguru Travels Limited
Nairobi
02.2025 - Current
- Market Analysis: Staying informed about travel industry trends, competitor activities, and customer preferences.
- Collaboration: Working closely with other team members, including travel consultants and management.
- Reporting: Providing regular reports on sales, and marketing activities.
- Customer Relationship Management (CRM): Utilizing CRM systems to track customer interactions and manage leads.
- Marketing Strategy: Developing and implementing marketing plans to promote the agency's services.
- Conducting market research to identify target audiences and trends.
- Analyzing marketing campaign performance, and making adjustments as needed.
- Digital marketing: managing social media accounts, creating engaging content, and running targeted ads.
- Developing and maintaining the agency's website and online presence.
- Implementing email marketing campaigns.
- Utilizing SEO techniques to improve online visibility.
- Content Creation: Creating marketing materials, such as brochures, flyers, and online content.
- Writing compelling copy for advertisements and promotions.
- Creating visually appealing content, including pictures, and videos.
- Promotional Activities: Organizing and participating in travel fairs, events, and promotions.
- Developing and managing partnerships with other businesses.
- Monitoring competitor marketing.
POS Officer
Tile & Carpet(Sales)
05.2025 - 07.2025
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Technical Administrative Assistant
Sauti Kuu Foundation(NGO)
Nairobi
09.2024 - 02.2025
- Calendar Management: Scheduling meetings, appointments, and events for staff members
- Email Management: Managing and responding to emails, filtering important messages
- Document Preparation: Drafting, editing, and formatting various documents, such as reports, proposals, and presentations
- Travel Arrangements: Booking flights, hotels, and other travel arrangements for staff members
- Record Keeping: Maintaining accurate records of meetings, decisions, and other important information
- Office Management: Overseeing office supplies, equipment, and facilities
- Grant Management: Assisting with grant applications, reporting, and compliance
- Financial Management: Supporting financial tasks, such as expense reports, invoicing, and budgeting
- Donor Relations: Maintaining relationships with donors, sending thank-you notes, and preparing donor reports
- Event Planning: Organizing fundraising events, conferences, and workshops
- Volunteer Management: Recruiting, training, and managing volunteers
- Streamlined Operations: Implementing new systems or processes to improve efficiency, such as a new filing system or a digital calendar
- Successful Events: Organizing well-attended and successful fundraising events or conferences
- Improved Donor Relations: Increasing donor retention and securing new funding
- Enhanced Grant Management: Successfully managing multiple grants, ensuring timely reporting and compliance
- Strong Team Collaboration: Fostering a positive and collaborative work environment
- Effective Communication: Communicating clearly and concisely with staff, donors, and other stakeholders
POS Officer
Tile & Carpet(Sales)
Nairobi
05.2024 - 08.2024
- Process sales transactions using the point of sale system
- Handle cash and financial transactions, including counting cash and processing payments
- Provide excellent customer service by greeting customers, answering questions, and resolving issues
- Maintain cleanliness and organization in the checkout area
- Have a good understanding of the products or services offered
- Generate sales reports and assist with inventory management
- Adhere to organizational policies and procedures, including those related to cash handling and security
Sales & Marketing Executive
Saldoma Tours & Travel
Nairobi
07.2023 - 01.2024
- Account managing and retaining a portfolio of key clients to ensure high levels of customer satisfaction
- Implementing marketing strategies by collecting client feedback, studying market trends and conducting competitors' analysis
- Ticketing
- Booking
- Hotel transfers
- Generating packages
- Represent the company in conferences and exhibitions
- Welcoming guests
Sales Associate & Operations
Azadea(International Franchise)
Nairobi
05.2022 - 07.2023
- Greet customers as they enter the store
- Answer customer questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Restock and organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner
- Replenishing
- Selling a company's goods or services while providing exceptional customer service
Direct Sales Consultant
iPay (Fintech)
Nairobi
01.2021 - 05.2022
- Assisting management in identifying customer marketing and pricing strategies
- Demonstrating product features to customers
- Contacting leads and setting up appointments to present company products
- Completing order forms and submitting them for processing
Researcher (Data Collection)
Tsavo study
Voi
10.2020 - 01.2021
- Develop and conduct experimental studies with animals in controlled or natural surroundings.
- Collect and analyze specimens, and other biological data.
- Study the characteristics of animals, such as their reproduction, interactions with other species, diseases, and movement patterns.
Agent
Samasource Kenya Limited(BPO)
Nairobi
01.2018 - 09.2020
- Service delivery
- E-commerce
- Image annotation
- Data Entry
- Machine learning
Sales
Safaricom Jubilee Kisumu
Kisumu
11.2017 - 12.2017
- Identify potential clients.
- Sales of Safaricom products.
- Ensure that customer satisfaction is met.
- Researched to identify and contact sales prospects to continually build sales pipeline.
- Outperformed sales targets.
- Exceeded sales goals.
- Collaborated with sales teams to align marketing strategies with sales objectives.
Business Development Executive
Johnbow Tours and Travel
08.2025 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Online Marketing
Urban Facades Electronics
Nairobi
07.2016 - 08.2017
- Finding customers online
- Advertising goods online
- Sales and marketing (Tele sales)
- Delivering of products
- Online Marketing (through social media platforms)
- Customer service
Volunteer
Lagnet Theatric (CBO)
Kisumu
01.2014 - 12.2015
- Stage performer (through dance and drama, stage performance).
- Dance Trainer.
- Girl child empowerment
- Team leader.
- Community empowerment.
- Transforming youths and the community through stage performance.
- Built partnerships with related organizations to develop support, and gain greater attention for critical issues.
- Collaborated with others by contributing time, effort, and skills to achieve the organization's goals.
- Attended weekly meetings to discuss progress and future initiatives.
Education
AJIRA Digital - Transcription (Clean verbatim & Full verbatim)
01.2022
Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research
Coast Institute of Technology
01.2021
Sama school - Web Research, Digital Literacy, Work Readiness
11.2016
Kenya Certificate of Secondary Education -
Angino Sec School
01.2015
Skills
- Digital marketing
- CRM management
- Marketing strategy
- Email marketing
- SEO implementation
- Content creation
- Customer service
- Data analysis
- Effective communication
- Networking skills
- Targeted marketing
- Social media advertising
- Sales presentations
- Machine learning
- E-learning
- Telesales
- Market analysis
- Brand awareness
- Negotiation techniques
- Sales techniques
- Point of sale operation
- Lead generation
- Customer satisfaction
- Teamwork
- Direct sales
- Problem-solving abilities
- Relationship building
- Market research
- Sales demonstration
- Product knowledge
- Customer engagement
Accomplishments
- Computer tutor (basic computer packages)
- Qualified to join Lagnet theatrics cric, whereby we transformed youths and the community through activities based on arts, acting, singing, live performance, dance and stage performances.
- Knowledge on computer skills (machine learning and e-learning)
- Team leader
- Driving
- Tele sales
References
- Ken Kihara, Trainer, Sama school, +254716210553, ken@samaschool.org
- Jad Kabbani, Unit Manager, Azadea, +254792110691, Jad.Kabbani@azadea.com
- Madeline Nabwire, H.O.D, Coast Institute of Technology, +254725231592
- Lavine Wesonga, HR, iPay Africa, +254710484440, lavine@payafrica.com
- Prabneet Avta, HR, Tile & Carpet, prabneeta@tilecentre.com
Hobbies and Interests
- Socializing and interacting with new friends
- Researching
- Traveling
- Reading motivational books
- Helping the needy
- Exploring
Personal Information
- Date of Birth: 03/06/92
- Gender: MALE
- Nationality: KENYAN
Telephone
+254769557262
Certification
- [Area of certification] Training - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Reading
Socializing
Research
Timeline
Business Development Executive
Johnbow Tours and Travel
08.2025 - Current
Freelancer
Self Employed Web
07.2025 - Current
POS Officer
Tile & Carpet(Sales)
05.2025 - 07.2025
Sales and Marketing Specialist
Waheguru Travels Limited
02.2025 - Current
Technical Administrative Assistant
Sauti Kuu Foundation(NGO)
09.2024 - 02.2025
POS Officer
Tile & Carpet(Sales)
05.2024 - 08.2024
Sales & Marketing Executive
Saldoma Tours & Travel
07.2023 - 01.2024
Sales Associate & Operations
Azadea(International Franchise)
05.2022 - 07.2023
Direct Sales Consultant
iPay (Fintech)
01.2021 - 05.2022
Researcher (Data Collection)
Tsavo study
10.2020 - 01.2021
Agent
Samasource Kenya Limited(BPO)
01.2018 - 09.2020
Sales
Safaricom Jubilee Kisumu
11.2017 - 12.2017
Online Marketing
Urban Facades Electronics
07.2016 - 08.2017
Volunteer
Lagnet Theatric (CBO)
01.2014 - 12.2015
AJIRA Digital - Transcription (Clean verbatim & Full verbatim)
Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research
Coast Institute of Technology
Sama school - Web Research, Digital Literacy, Work Readiness
Kenya Certificate of Secondary Education -
Angino Sec School