Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Personal Information
Telephone
Certification
Work Availability
Interests
Timeline
Generic
TEDDY OMOLLO OUMA

TEDDY OMOLLO OUMA

Nairobi

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leavePaid time offHealthcare benefits401k matchCareer advancementWork from home option

Summary

  • To develop effective communication, negotiating, and listening skills to fit well in the business market.
  • To achieve professional skills in the tourism management and hospitality industry, to capture the existing opportunities.
  • Dynamic sales professional excels in high-productivity environments, completing tasks efficiently, and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

12
12
years of professional experience

Work History

Freelancer

Self Employed Web
07.2025 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Sales and Marketing Specialist

Waheguru Travels Limited
Nairobi
02.2025 - Current
  • Market Analysis: Staying informed about travel industry trends, competitor activities, and customer preferences.
  • Collaboration: Working closely with other team members, including travel consultants and management.
  • Reporting: Providing regular reports on sales, and marketing activities.
  • Customer Relationship Management (CRM): Utilizing CRM systems to track customer interactions and manage leads.
  • Marketing Strategy: Developing and implementing marketing plans to promote the agency's services.
  • Conducting market research to identify target audiences and trends.
  • Analyzing marketing campaign performance, and making adjustments as needed.
  • Digital marketing: managing social media accounts, creating engaging content, and running targeted ads.
  • Developing and maintaining the agency's website and online presence.
  • Implementing email marketing campaigns.
  • Utilizing SEO techniques to improve online visibility.
  • Content Creation: Creating marketing materials, such as brochures, flyers, and online content.
  • Writing compelling copy for advertisements and promotions.
  • Creating visually appealing content, including pictures, and videos.
  • Promotional Activities: Organizing and participating in travel fairs, events, and promotions.
  • Developing and managing partnerships with other businesses.
  • Monitoring competitor marketing.

POS Officer

Tile & Carpet(Sales)
05.2025 - 07.2025
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Technical Administrative Assistant

Sauti Kuu Foundation(NGO)
Nairobi
09.2024 - 02.2025
  • Calendar Management: Scheduling meetings, appointments, and events for staff members
  • Email Management: Managing and responding to emails, filtering important messages
  • Document Preparation: Drafting, editing, and formatting various documents, such as reports, proposals, and presentations
  • Travel Arrangements: Booking flights, hotels, and other travel arrangements for staff members
  • Record Keeping: Maintaining accurate records of meetings, decisions, and other important information
  • Office Management: Overseeing office supplies, equipment, and facilities
  • Grant Management: Assisting with grant applications, reporting, and compliance
  • Financial Management: Supporting financial tasks, such as expense reports, invoicing, and budgeting
  • Donor Relations: Maintaining relationships with donors, sending thank-you notes, and preparing donor reports
  • Event Planning: Organizing fundraising events, conferences, and workshops
  • Volunteer Management: Recruiting, training, and managing volunteers
  • Streamlined Operations: Implementing new systems or processes to improve efficiency, such as a new filing system or a digital calendar
  • Successful Events: Organizing well-attended and successful fundraising events or conferences
  • Improved Donor Relations: Increasing donor retention and securing new funding
  • Enhanced Grant Management: Successfully managing multiple grants, ensuring timely reporting and compliance
  • Strong Team Collaboration: Fostering a positive and collaborative work environment
  • Effective Communication: Communicating clearly and concisely with staff, donors, and other stakeholders

POS Officer

Tile & Carpet(Sales)
Nairobi
05.2024 - 08.2024
  • Process sales transactions using the point of sale system
  • Handle cash and financial transactions, including counting cash and processing payments
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues
  • Maintain cleanliness and organization in the checkout area
  • Have a good understanding of the products or services offered
  • Generate sales reports and assist with inventory management
  • Adhere to organizational policies and procedures, including those related to cash handling and security

Sales & Marketing Executive

Saldoma Tours & Travel
Nairobi
07.2023 - 01.2024
  • Account managing and retaining a portfolio of key clients to ensure high levels of customer satisfaction
  • Implementing marketing strategies by collecting client feedback, studying market trends and conducting competitors' analysis
  • Ticketing
  • Booking
  • Hotel transfers
  • Generating packages
  • Represent the company in conferences and exhibitions
  • Welcoming guests

Sales Associate & Operations

Azadea(International Franchise)
Nairobi
05.2022 - 07.2023
  • Greet customers as they enter the store
  • Answer customer questions and assist with requests
  • Execute purchases and returns at the cash register while checking for accuracy
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner
  • Replenishing
  • Selling a company's goods or services while providing exceptional customer service

Direct Sales Consultant

iPay (Fintech)
Nairobi
01.2021 - 05.2022
  • Assisting management in identifying customer marketing and pricing strategies
  • Demonstrating product features to customers
  • Contacting leads and setting up appointments to present company products
  • Completing order forms and submitting them for processing

Researcher (Data Collection)

Tsavo study
Voi
10.2020 - 01.2021
  • Develop and conduct experimental studies with animals in controlled or natural surroundings.
  • Collect and analyze specimens, and other biological data.
  • Study the characteristics of animals, such as their reproduction, interactions with other species, diseases, and movement patterns.

Agent

Samasource Kenya Limited(BPO)
Nairobi
01.2018 - 09.2020
  • Service delivery
  • E-commerce
  • Image annotation
  • Data Entry
  • Machine learning

Sales

Safaricom Jubilee Kisumu
Kisumu
11.2017 - 12.2017
  • Identify potential clients.
  • Sales of Safaricom products.
  • Ensure that customer satisfaction is met.
  • Researched to identify and contact sales prospects to continually build sales pipeline.
  • Outperformed sales targets.
  • Exceeded sales goals.
  • Collaborated with sales teams to align marketing strategies with sales objectives.

Business Development Executive

Johnbow Tours and Travel
08.2025 - Current
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.

Online Marketing

Urban Facades Electronics
Nairobi
07.2016 - 08.2017
  • Finding customers online
  • Advertising goods online
  • Sales and marketing (Tele sales)
  • Delivering of products
  • Online Marketing (through social media platforms)
  • Customer service

Volunteer

Lagnet Theatric (CBO)
Kisumu
01.2014 - 12.2015
  • Stage performer (through dance and drama, stage performance).
  • Dance Trainer.
  • Girl child empowerment
  • Team leader.
  • Community empowerment.
  • Transforming youths and the community through stage performance.
  • Built partnerships with related organizations to develop support, and gain greater attention for critical issues.
  • Collaborated with others by contributing time, effort, and skills to achieve the organization's goals.
  • Attended weekly meetings to discuss progress and future initiatives.

Education

AJIRA Digital - Transcription (Clean verbatim & Full verbatim)

01.2022

Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research

Coast Institute of Technology
01.2021

Sama school - Web Research, Digital Literacy, Work Readiness

11.2016

Kenya Certificate of Secondary Education -

Angino Sec School
01.2015

Skills

  • Digital marketing
  • CRM management
  • Marketing strategy
  • Email marketing
  • SEO implementation
  • Content creation
  • Customer service
  • Data analysis
  • Effective communication
  • Networking skills
  • Targeted marketing
  • Social media advertising
  • Sales presentations
  • Machine learning
  • E-learning
  • Telesales
  • Market analysis
  • Brand awareness
  • Negotiation techniques
  • Sales techniques
  • Point of sale operation
  • Lead generation
  • Customer satisfaction
  • Teamwork
  • Direct sales
  • Problem-solving abilities
  • Relationship building
  • Market research
  • Sales demonstration
  • Product knowledge
  • Customer engagement

Accomplishments

  • Computer tutor (basic computer packages)
  • Qualified to join Lagnet theatrics cric, whereby we transformed youths and the community through activities based on arts, acting, singing, live performance, dance and stage performances.
  • Knowledge on computer skills (machine learning and e-learning)
  • Team leader
  • Driving
  • Tele sales

References

  • Ken Kihara, Trainer, Sama school, +254716210553, ken@samaschool.org
  • Jad Kabbani, Unit Manager, Azadea, +254792110691, Jad.Kabbani@azadea.com
  • Madeline Nabwire, H.O.D, Coast Institute of Technology, +254725231592
  • Lavine Wesonga, HR, iPay Africa, +254710484440, lavine@payafrica.com
  • Prabneet Avta, HR, Tile & Carpet, prabneeta@tilecentre.com

Hobbies and Interests

  • Socializing and interacting with new friends
  • Researching
  • Traveling
  • Reading motivational books
  • Helping the needy
  • Exploring

Personal Information

  • Date of Birth: 03/06/92
  • Gender: MALE
  • Nationality: KENYAN

Telephone

+254769557262

Certification

  • [Area of certification] Training - [Timeframe]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Traveling

Reading

Socializing

Research

Timeline

Business Development Executive

Johnbow Tours and Travel
08.2025 - Current

Freelancer

Self Employed Web
07.2025 - Current

POS Officer

Tile & Carpet(Sales)
05.2025 - 07.2025

Sales and Marketing Specialist

Waheguru Travels Limited
02.2025 - Current

Technical Administrative Assistant

Sauti Kuu Foundation(NGO)
09.2024 - 02.2025

POS Officer

Tile & Carpet(Sales)
05.2024 - 08.2024

Sales & Marketing Executive

Saldoma Tours & Travel
07.2023 - 01.2024

Sales Associate & Operations

Azadea(International Franchise)
05.2022 - 07.2023

Direct Sales Consultant

iPay (Fintech)
01.2021 - 05.2022

Researcher (Data Collection)

Tsavo study
10.2020 - 01.2021

Agent

Samasource Kenya Limited(BPO)
01.2018 - 09.2020

Sales

Safaricom Jubilee Kisumu
11.2017 - 12.2017

Online Marketing

Urban Facades Electronics
07.2016 - 08.2017

Volunteer

Lagnet Theatric (CBO)
01.2014 - 12.2015

AJIRA Digital - Transcription (Clean verbatim & Full verbatim)

Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research

Coast Institute of Technology

Sama school - Web Research, Digital Literacy, Work Readiness

Kenya Certificate of Secondary Education -

Angino Sec School
TEDDY OMOLLO OUMA