Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Personal Information
Telephone
Timeline
Generic

TEDDY OMOLLO OUMA

Nairobi

Summary

  • To develop effective communication, negotiating, and listening skills to fit well in the business market.
  • To achieve professional skills in the tourism management and hospitality industry, to capture the existing opportunities.
  • Dynamic sales professional excels in high-productivity environments, completing tasks efficiently, and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

11
11
years of professional experience

Work History

Sales and Marketing Specialist

Waheguru Travels Limited
Nairobi
02.2025 - Current
  • Market Analysis: Staying informed about travel industry trends, competitor activities, and customer preferences.
  • Collaboration: Working closely with other team members, including travel consultants and management.
  • Reporting: Providing regular reports on sales, and marketing activities.
  • Customer Relationship Management (CRM): Utilizing CRM systems to track customer interactions and manage leads.
  • Marketing Strategy: Developing and implementing marketing plans to promote the agency's services.
  • Conducting market research to identify target audiences and trends.
  • Analyzing marketing campaign performance, and making adjustments as needed.
  • Digital marketing: managing social media accounts, creating engaging content, and running targeted ads.
  • Developing and maintaining the agency's website and online presence.
  • Implementing email marketing campaigns.
  • Utilizing SEO techniques to improve online visibility.
  • Content Creation: Creating marketing materials, such as brochures, flyers, and online content.
  • Writing compelling copy for advertisements and promotions.
  • Creating visually appealing content, including pictures, and videos.
  • Promotional Activities: Organizing and participating in travel fairs, events, and promotions.
  • Developing and managing partnerships with other businesses.
  • Monitoring competitor marketing.

Technical Administrative Assistant

Sauti Kuu Foundation(NGO)
Nairobi
09.2024 - 02.2025
  • Calendar Management: Scheduling meetings, appointments, and events for staff members
  • Email Management: Managing and responding to emails, filtering important messages
  • Document Preparation: Drafting, editing, and formatting various documents, such as reports, proposals, and presentations
  • Travel Arrangements: Booking flights, hotels, and other travel arrangements for staff members
  • Record Keeping: Maintaining accurate records of meetings, decisions, and other important information
  • Office Management: Overseeing office supplies, equipment, and facilities
  • Grant Management: Assisting with grant applications, reporting, and compliance
  • Financial Management: Supporting financial tasks, such as expense reports, invoicing, and budgeting
  • Donor Relations: Maintaining relationships with donors, sending thank-you notes, and preparing donor reports
  • Event Planning: Organizing fundraising events, conferences, and workshops
  • Volunteer Management: Recruiting, training, and managing volunteers
  • Streamlined Operations: Implementing new systems or processes to improve efficiency, such as a new filing system or a digital calendar
  • Successful Events: Organizing well-attended and successful fundraising events or conferences
  • Improved Donor Relations: Increasing donor retention and securing new funding
  • Enhanced Grant Management: Successfully managing multiple grants, ensuring timely reporting and compliance
  • Strong Team Collaboration: Fostering a positive and collaborative work environment
  • Effective Communication: Communicating clearly and concisely with staff, donors, and other stakeholders

POS Officer

Tile & Carpet(Sales)
Nairobi
05.2024 - 08.2024
  • Process sales transactions using the point of sale system
  • Handle cash and financial transactions, including counting cash and processing payments
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues
  • Maintain cleanliness and organization in the checkout area
  • Have a good understanding of the products or services offered
  • Generate sales reports and assist with inventory management
  • Adhere to organizational policies and procedures, including those related to cash handling and security

Sales & Marketing Executive

Saldoma Tours & Travel
Nairobi
07.2023 - 01.2024
  • Account managing and retaining a portfolio of key clients to ensure high levels of customer satisfaction
  • Implementing marketing strategies by collecting client feedback, studying market trends and conducting competitors' analysis
  • Ticketing
  • Booking
  • Hotel transfers
  • Generating packages
  • Represent the company in conferences and exhibitions
  • Welcoming guests

Sales Associate & Operations

Azadea(International Franchise)
Nairobi
05.2022 - 07.2023
  • Greet customers as they enter the store
  • Answer customer questions and assist with requests
  • Execute purchases and returns at the cash register while checking for accuracy
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner
  • Replenishing
  • Selling a company's goods or services while providing exceptional customer service

Direct Sales Consultant

iPay (Fintech)
Nairobi
01.2021 - 05.2022
  • Assisting management in identifying customer marketing and pricing strategies
  • Demonstrating product features to customers
  • Contacting leads and setting up appointments to present company products
  • Completing order forms and submitting them for processing

Researcher (Data Collection)

Tsavo study
Voi
10.2020 - 01.2021
  • Develop and conduct experimental studies with animals in controlled or natural surroundings.
  • Collect and analyze specimens, and other biological data.
  • Study the characteristics of animals, such as their reproduction, interactions with other species, diseases, and movement patterns.

Agent

Samasource Kenya Limited(BPO)
Nairobi
01.2018 - 09.2020
  • Service delivery
  • E-commerce
  • Image annotation
  • Data Entry
  • Machine learning

Sales

Safaricom Jubilee Kisumu
Kisumu
11.2017 - 12.2017
  • Identify potential clients.
  • Sales of Safaricom products.
  • Ensure that customer satisfaction is met.
  • Researched to identify and contact sales prospects to continually build sales pipeline.
  • Outperformed sales targets.
  • Exceeded sales goals.
  • Collaborated with sales teams to align marketing strategies with sales objectives.

Online Marketing

Urban Facades Electronics
Nairobi
07.2016 - 08.2017
  • Finding customers online
  • Advertising goods online
  • Sales and marketing (Tele sales)
  • Delivering of products
  • Online Marketing (through social media platforms)
  • Customer service

Volunteer

Lagnet Theatric (CBO)
Kisumu
01.2014 - 12.2015
  • Stage performer (through dance and drama, stage performance).
  • Dance Trainer.
  • Girl child empowerment
  • Team leader.
  • Community empowerment.
  • Transforming youths and the community through stage performance.
  • Built partnerships with related organizations to develop support, and gain greater attention for critical issues.
  • Collaborated with others by contributing time, effort, and skills to achieve the organization's goals.
  • Attended weekly meetings to discuss progress and future initiatives.

Education

AJIRA Digital - Transcription (Clean verbatim & Full verbatim)

01.2022

Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research

Coast Institute of Technology
01.2021

Sama school - Web Research, Digital Literacy, Work Readiness

11.2016

Kenya Certificate of Secondary Education -

Angino Sec School
01.2015

Skills

  • Digital marketing
  • CRM management
  • Marketing strategy
  • Email marketing
  • SEO implementation
  • Content creation
  • Customer service
  • Data analysis
  • Effective communication
  • Networking skills
  • Targeted marketing
  • Social media advertising
  • Sales presentations
  • Machine learning
  • E-learning
  • Telesales
  • Market analysis
  • Brand awareness
  • Negotiation techniques
  • Sales techniques
  • Point of sale operation
  • Lead generation
  • Customer satisfaction
  • Teamwork
  • Direct sales
  • Problem-solving abilities
  • Relationship building
  • Market research
  • Sales demonstration
  • Product knowledge
  • Customer engagement

Accomplishments

  • Computer tutor (basic computer packages)
  • Qualified to join Lagnet theatrics cric, whereby we transformed youths and the community through activities based on arts, acting, singing, live performance, dance and stage performances.
  • Knowledge on computer skills (machine learning and e-learning)
  • Team leader
  • Driving
  • Tele sales

References

  • Ken Kihara, Trainer, Sama school, +254716210553, ken@samaschool.org
  • Jad Kabbani, Unit Manager, Azadea, +254792110691, Jad.Kabbani@azadea.com
  • Madeline Nabwire, H.O.D, Coast Institute of Technology, +254725231592
  • Lavine Wesonga, HR, iPay Africa, +254710484440, lavine@payafrica.com
  • Prabneet Avta, HR, Tile & Carpet, prabneeta@tilecentre.com

Hobbies and Interests

  • Socializing and interacting with new friends
  • Researching
  • Traveling
  • Reading motivational books
  • Helping the needy
  • Exploring

Personal Information

  • Date of Birth: 03/06/92
  • Gender: MALE
  • Nationality: KENYAN

Telephone

+254769557262

Timeline

Sales and Marketing Specialist

Waheguru Travels Limited
02.2025 - Current

Technical Administrative Assistant

Sauti Kuu Foundation(NGO)
09.2024 - 02.2025

POS Officer

Tile & Carpet(Sales)
05.2024 - 08.2024

Sales & Marketing Executive

Saldoma Tours & Travel
07.2023 - 01.2024

Sales Associate & Operations

Azadea(International Franchise)
05.2022 - 07.2023

Direct Sales Consultant

iPay (Fintech)
01.2021 - 05.2022

Researcher (Data Collection)

Tsavo study
10.2020 - 01.2021

Agent

Samasource Kenya Limited(BPO)
01.2018 - 09.2020

Sales

Safaricom Jubilee Kisumu
11.2017 - 12.2017

Online Marketing

Urban Facades Electronics
07.2016 - 08.2017

Volunteer

Lagnet Theatric (CBO)
01.2014 - 12.2015

AJIRA Digital - Transcription (Clean verbatim & Full verbatim)

Diploma - Tourism Management, Tour Guiding and Travel operations, Information Communication Technology, Communication Skills (fluent in English), Fauna, Flora and Touristic Geography, French (1,2&3), Entrepreneurship, Public Relations, Tourism Economics, Tourism Accountting, Marketing, Ecotourism, Tourism Product Development, Tourism Policy and Planning, Principles and Practices of Management, Tourism Research

Coast Institute of Technology

Sama school - Web Research, Digital Literacy, Work Readiness

Kenya Certificate of Secondary Education -

Angino Sec School

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