Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Tamara Rajan

Customer Service
Nairobi

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty and trust

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Front Office Assistant/Customer Care Attendant

Christine Mwangi
Nairobi
02.2022 - 10.2022
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed and implemented office policies to enhance efficiency in operations.

Education

High School Diploma -

Star Sheikh Highschool
Athi-River
05.2017 - 03.2021

Skills

    Word processing

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Accomplishments

  • Collaborated with team of four in the development of a automotive mechanical problem
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction.
  • Resolved product issue through consumer testing.

Interests

Digital Advertising

Learning languages

Social service

Timeline

Front Office Assistant/Customer Care Attendant

Christine Mwangi
02.2022 - 10.2022

High School Diploma -

Star Sheikh Highschool
05.2017 - 03.2021
Tamara RajanCustomer Service