Summary
Overview
Work History
Education
Skills
Interests
Other interests
Timeline
Generic

Tabitha Mwaura

Accounting And Finance

Summary

Dedicated and trustworthy with extensive experience in busy and demanding settings. Known for delivering top-notch customer service and exceeding expectations. Utilizes downtime efficiently to manage daily tasks and actively seeks ways to enhance team performance and minimize inefficiencies.

Friendly in team work dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted in leadership with strong communication, interpersonal and planning abilities.

Overview

6
6
years of professional experience

Work History

Head Cashier

D-March Restaurant
09.2024 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Finance Intern

PKF Kenya
09.2023 - 12.2023
  • Prepared and posted financial journal entries using technically relevant software.
  • Supported organizational account management duties under direct supervision.
  • Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
  • Collaborated with team members on financial projects, resulting in more efficient workflows and timely completion.
  • Reviewed expense reports for accuracy, ensuring compliance with company policies and procedures.
  • Analyzed financial statements to identify trends and provide valuable insights for decision-making.
  • Monitored revenue, risk and capital allocations for financial transparency and balance.
  • Implemented system for tracking payments on projects and contracts.

Key Trainer and Project Assistant

Life Skills Trainers and Kenya Institute of Manage
04.2019 - 12.2019
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Collaborated with subject matter experts to create accurate training content.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Facilitated team-building exercises to foster collaboration between trainers and trainees.
  • Boosted training session effectiveness with integration of multimedia tools.
  • Enhanced training accessibility, converting traditional materials into e-learning formats.

Education

Certificate - Certified Public Accountant

Mwangaza College
Nakuru, Nakuru District, Kenya
04.2001 -

Bachelor of Science - Economics And Finance

Kabarak University
Nakuru, Nakuru District, Kenya
04.2001 -

Skills

Problem solving

Interests

Team building activities

Swimming

Dancing

Other interests

Passionate about working with young people, enlightening them on basic business skills and business ideas. empowering them to be entrepreneurs and proper financial management skills by instilling in them leadership skills and customer relation skills.


Timeline

Head Cashier

D-March Restaurant
09.2024 - Current

Finance Intern

PKF Kenya
09.2023 - 12.2023

Key Trainer and Project Assistant

Life Skills Trainers and Kenya Institute of Manage
04.2019 - 12.2019

Certificate - Certified Public Accountant

Mwangaza College
04.2001 -

Bachelor of Science - Economics And Finance

Kabarak University
04.2001 -

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Tabitha MwauraAccounting And Finance