TABITHA KASIA

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

• Certificate in Digital Marketing (AJIRA Digital Clubs, 2022), 2022, Completed comprehensive coursework in digital marketing strategies, including SEO, content marketing, social media management, and email marketing. Certificate earned upon successful completion of rigorous assessments and practical projects, demonstrating proficiency in leveraging digital platforms to drive business objectives. Skills are used in real estate where digital marketing plays a significant role in property promotion and client engagement.
• Certificate of Participation as a St. John's Ambulance Member, including Achievement as Chief First Responder (2022; Still an active member), 2022, Distinguished as Chief First Responder within St. John's Ambulance, leading a team of volunteers in providing critical first aid services at local events and emergencies. Recognized for exceptional leadership, quick decision-making, and effective coordination during high-pressure situations. Developed strong leadership, organizational, and crisis management skills, essential for navigating complex real estate transactions, ensuring client safety, and delivering outstanding service.
• Academic Excellence Award (San Damiano Primary School,2015), 2015, Recognized for maintaining a consistently high GPA and exemplary performance across all subjects as well as breaking the schools academic record with 496 marks.
• Leadership Award (St Anne's Muthale High School, 2018-2019), 2018-2019, Acknowledged for outstanding leadership skills demonstrated as the president of the student council, leading initiatives to improve school culture and student engagement.
• Sportsmanship Award (St Anne's Muthale High School, 2018), 2018, Received for demonstrating exceptional sportsmanship, teamwork, and dedication as a varsity basketball team captain.
• Certificate of Participation in 2018 Drama and Music Festivals, 2018, Participated in drama and music festivals in 2019, honing skills in communication, presentation, and stage presence. Developed the ability to engage diverse audiences and convey messages effectively, skills transferrable to client interactions, presentations, and negotiations in real estate transactions

Was promoted to a head hostess two weeks after I was employed and received an award from the director.

Successfully increased VIP guest satisfaction ratings by 25% over a two month period through

personalized service and meticulous attention to detail.