Reading
Tabitha Kalegi
Operations Manager
Nairobi
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Warehouse Manager
Market Force
09.2022 - 02.2023
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Implemented preventative maintenance program to minimize equipment downtime and repair costs.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
Receptionist
Tradco
06.2022 - 09.2022
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Fulfillment Officer
Market Force Technologies
11.2021 - 06.2022
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with team members to optimize workflow efficiency and meet order deadlines.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Report customer problems.
- Keeping track on inventories
- Reconciliation on outgoing and incoming stock.
Operations Manager
Market Force
11.2021 - 06.2022
- Monitoring activities on ground
- Posting job vacancies
- Conducting interviews
- Offer job training
- Disburse weekly allowances
Brand Ambassador/Sales Manager
Valon Tradco Agency
01.2020 - 03.2020
- Greeted customers warmly and pleasantly answered inquiries.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Sign Language Interpreter
KYEOP
08.2019 - 12.2019
- Provided interpretation services for deaf and hard of hearing individuals.
- Enabled deaf individuals to access essential resources and services by interpreting complex technical language in a variety of fields, such as healthcare, legal services, and financial management.
Sales Agent
Impulse Agency
01.2019 - 05.2019
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Event Hostess
Bistro Launge
12.2018 - 01.2019
- Coordinated housekeeping schedules to maintain high standards of cleanliness throughout the facility.
- Provided accurate information on local attractions, transport options, and dining recommendations, enriching guests'' travel experiences.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Maintained a clean and welcoming environment, ensuring guests felt comfortable during their stay.
Education
Bachelor of Arts - Special Education
Mt. Kenya University
Thika, Nairobi Province, Kenya 04.2001 -
Associate of Arts - Special Education
Maseno University
Kisumu, Kenya 04.2001 -
High School Diploma -
St. Angela School
Mumias, Kakamega District, Kenya 04.2001 -
Skills
Professional and mature
Office Machine Operation
Analytical Skills
Strategic Planning
Data Entry
Time management abilities
Quality Management
Regulatory Compliance
Team building
Creative Thinking
Problem-Solving
Accomplishments
- Supervised team of 50 staff members.
- Resolved product issue through consumer testing.
- Documented and resolved damaged product which led to a cut in losses.
Interests
Travelling
Child support
Referees
1. Rosemary Ogada
Box 253
Bondo
+254783428325
2. Mary Makokha
Box 325
Moi's Bridge
+254724419454
Timeline
Warehouse Manager
Market Force
09.2022 - 02.2023
Receptionist
Tradco
06.2022 - 09.2022
Fulfillment Officer
Market Force Technologies
11.2021 - 06.2022
Operations Manager
Market Force
11.2021 - 06.2022
Brand Ambassador/Sales Manager
Valon Tradco Agency
01.2020 - 03.2020
Sign Language Interpreter
KYEOP
08.2019 - 12.2019
Sales Agent
Impulse Agency
01.2019 - 05.2019
Event Hostess
Bistro Launge
12.2018 - 01.2019
Bachelor of Arts - Special Education
Mt. Kenya University
04.2001 -
Associate of Arts - Special Education
Maseno University
04.2001 -
High School Diploma -
St. Angela School
04.2001 -