Summary
Overview
Work History
Education
Skills
Core Strengths
Professional Highlights
Timeline
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Sylvia Njoroge

Nairobi, Nairobi Province,30

Summary

Mission-driven People Operations leader passionate about leveraging technology, data, and human capital to create meaningful social impact across Africa. Over a decade of experience in purpose-led organizations has facilitated the development and scaling of people strategies that enhance performance, growth, and culture in diverse markets. Currently serving as Head of People Operations at Apollo Agriculture, collaborating with senior leadership to ensure alignment of people, systems, and culture with business priorities. Proven track record in establishing and continuously improving HR functions across multiple countries demonstrates a commitment to empathetic leadership that balances a business-centric, people-first philosophy with a focus on operational excellence and measurable results.

Overview

11
11
years of professional experience

Work History

Head of People Operations

Apollo Agriculture
04.2024 - Current
  • At Apollo Agriculture, I lead the people function across four countries, ensuring alignment between people strategy and company OKRs. I provide strategic counsel to the leadership team on workforce design, organizational priorities, and performance systems, while also managing day-to-day HR operations with a lean, high-performing team.
  • Partner with senior leadership to structure the organization for scale and sustainability, ensuring people priorities directly support business growth targets.
  • Built and operationalized People Operations in Zambia (now in its third year of maturity) and currently leading the full setup for Uganda.
  • Strengthened cross-country cohesion by integrating systems, policies, and values across Kenya, Uganda, Zambia, and the Netherlands.
  • Fostered a culture of ownership, inclusion, and accountability, directly contributing to retention and engagement of top talent.
  • Recognized and promoted to Head of People Operations for consistently delivering people-centric and business-aligned outcomes.
  • HR Lead, Kenya / Zambia / Uganda / Netherlands / Remote Teams | February 2022 – March 2024

HR Senior Client Partner

Sante & Associates
01.2020 - 01.2022
  • Provided tailored HR advisory and business operations consulting to small and mid-sized enterprises, helping them establish compliant, effective HR systems and people strategies.

Head of HR, Administration & Shared Services

Genghis Capital Limited
01.2016 - 01.2020
  • At Genghis Capital, I led HR, administration, and shared services during a critical restructuring and post-acquisition phase. I played a strategic role in rebuilding the organization’s structure, setting up operational shared services, and integrating teams across asset management, brokerage, and corporate finance divisions.
  • Formulated and implemented people strategies aligned with board and executive objectives.
  • Served as a member of the EXCO and ORCO committees, contributing to strategic decisions on risk, compliance, and organizational performance.
  • Established a shared services function that enhanced efficiency, compliance, and talent development.
  • Drove cultural renewal and staff engagement following acquisition, helping stabilize the business and sustain performance.
  • (Pamoja Capital acquisition and transition)

Administration Manager – East Africa

Bridge International Academies
01.2015 - 01.2016
  • Led HR and administrative operations across multiple East African sites. Set up fully functional administrative structures in Uganda and streamlined operations region-wide to improve compliance and operational efficiency.

Education

MSc - Management & Organizational Development

United States International University – Africa
Nairobi
10-2026

Higher National Diploma - Human Resource Management

Institute of Human Resource Management
Nairobi
11-2012

B.A. - International Relations (Minor in Management)

United States International University – Africa
Nairobi
12-2009

HR Practising Certificate - undefined

Institute of Human Resource Management
Kenya

Skills

  • Regulatory compliance in employment law
  • Compensation planning
  • Talent management planning
  • HR operational efficiency
  • Leadership enhancement
  • Workforce optimization strategies
  • Employee engagement
  • Collaborative strategic planning

Core Strengths

  • People Strategy & Culture – Building strong, inclusive cultures that support performance and retention; aligning people programs with organizational mission and growth objectives.
  • Organizational Development & Performance – Advising senior leaders on structure, workforce planning, and talent optimization; designing and embedding performance management systems linked to OKRs.
  • People Operations & Administration – Setting up scalable HR operations across multiple countries; implementing efficient, compliant people processes that enable teams to deliver effectively.
  • Leadership & Influence – Coaching and mentoring high-performing teams; fostering collaboration, accountability, and a shared sense of purpose across remote and diverse workforces.
  • Change Management & Growth Enablement – Partnering with executives to manage transitions, drive engagement, and deliver measurable impact in high-growth, mission-oriented settings.

Professional Highlights

  • Proven track record of setting up and scaling People Operations across multiple African markets.
  • Deep understanding of mission-driven, technology-enabled organizations working to improve livelihoods.
  • Strong belief that when people and business priorities align, impact follows naturally.
  • Passionate about creating systems, culture, and leadership that enable teams to thrive and deliver lasting change.

Timeline

Head of People Operations

Apollo Agriculture
04.2024 - Current

HR Senior Client Partner

Sante & Associates
01.2020 - 01.2022

Head of HR, Administration & Shared Services

Genghis Capital Limited
01.2016 - 01.2020

Administration Manager – East Africa

Bridge International Academies
01.2015 - 01.2016

HR Practising Certificate - undefined

Institute of Human Resource Management

MSc - Management & Organizational Development

United States International University – Africa

Higher National Diploma - Human Resource Management

Institute of Human Resource Management

B.A. - International Relations (Minor in Management)

United States International University – Africa
Sylvia Njoroge