SYLVIA NJOGU
WEB DEVELOPER
Thika, Nairobi Province
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales
NJOWAN FRESH SUPPLIES
04.2020 - 12.2020
- Increased retail sales through strategic merchandising, product education, and upselling techniques during appointments.
- Boosted retail sales by educating clients about the benefits of various home care products.
- Mentored junior staff members on best practices for retail salesmanship and customer service excellence.
- Boosted retail sales by developing and executing comprehensive marketing strategies.
- Boosted retail sales by offering tailored product suggestions based on individual client needs and preferences.
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
Education
Professional Certificate - Web Development
MODCOM INSTITUTE OF TECHNOLOGY
Nairobi, Nairobi Province, Kenya 04.2001 -
High School Diploma -
ST.FRANCIS GIRLS HIGH SCHOOL MANGU
Kiambu, Kiambu District, Kenya 04.2001 -
Skills
- Sales and marketing: am a very passionate and convincing sales person
Analytical skills: Ability to analyze, assess and calculate the risks involved and finding solutions by using logical reasoning
Communication: Good written and verbal communication skills to direct the activities of workers
ICT Competence: Proficient in navigating MS Office suites, emails and the internet
Timeline
Retail Sales
NJOWAN FRESH SUPPLIES
04.2020 - 12.2020
Professional Certificate - Web Development
MODCOM INSTITUTE OF TECHNOLOGY
04.2001 -
High School Diploma -
ST.FRANCIS GIRLS HIGH SCHOOL MANGU
04.2001 -
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