Sylvia Maina
Nairobi
Overview
2
2
years of professional experience
Work History
Customer Service
Mark Bookshop
12.2022 - 01.2024
- Offer product knowledge to the customers
- Assist customers in placing orders
- Responding to inquiries; calls, emails, messages
- Maintaining records
- Resolving customers complaints
Personal Assistant
Creative Nerds
11.2021 - 11.2022
- Duties;
- Handling phone calls and emails
- Schedule meetings and calendars
- Take notes during meetings
- Run errands as requested
- Maintaining and updating filing
Education
Interior design, Diploma -
Buruburu Institute of Fine Arts
10.2021
Kenya Certificate of Secondary Education, K.C.S.E -
Kiaragana Girls High School
10.2017
Kenya Certificate of Primary Education, K.C.P.E -
Excel Academy
09.2013
Skills
- Computer skills
- Problem solving
- Communication skills
- Organizational skill
Timeline
Customer Service
Mark Bookshop
12.2022 - 01.2024
Personal Assistant
Creative Nerds
11.2021 - 11.2022
Interior design, Diploma -
Buruburu Institute of Fine Arts
Kenya Certificate of Secondary Education, K.C.S.E -
Kiaragana Girls High School
Kenya Certificate of Primary Education, K.C.P.E -
Excel Academy