Sylvia Kaberia
Creative Graphic Designer & Digital Marketing Expert
Nairobi,30
Summary
Deadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 4 years of industry success.
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Creative digital marketer with proven success in content creation, analytics and quality social media leads generation.
Proficient Graphic Designer knowledgeable about logos, marketing materials and website design. Demonstrated success at providing complete business services to corporate clients. Highly creative interactive design and development professional with experience in business development.
Critical thinker offering exceptional skills interacting with clients, peers, and stakeholders. Expert user of Photoshop and Adobe Illustrator.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Freelancer Graphic Designer & Digital Marketer
Freelance
Nairobi
01.2018 - Current
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Created aesthetically-pleasing advertisements that complemented products.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
Digital & Brand Officer
Sidian Bank
Nairobi
07.2019 - 10.2019
- Assisted marketing coordinators and graphic designers with website copywriting and proofing.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Performed market analysis and researched latest trends.
- Assisted with capturing and analyzing social media metrics.
- Created Social media designs and accompanying content.
- Managed Social media platforms for the organization.
- Did all graphic design work.
Head of Digital Marketing
Mariout Properties
Nairobi
01.2018 - 08.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed team of 4 employees, overseeing hiring, training, and professional growth of employees.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Resolved problems, improved operations and provided exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Sales Account Manager
Jamii Telecommunications Manager
Nairobi
01.2016 - 12.2017
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Education
Bachelor of Arts - Film Production
Multimedia University Of Kenya
Nairobi 05.2012 - 08.2015
Skills
Social Media Content Creation
Certification
Certified Google Marketing Expert.
Additional Information
Some of my my current and previous clients include:
CIPR- University of Nairobi
Eurofix Industries
White Closet Bridal
MVNinety LPP
BuilderMax
Enicapital Foundation
POTT Africa
Qlab Digital
Arrow Dental
among others.
Timeline
Digital & Brand Officer
Sidian Bank
07.2019 - 10.2019
Freelancer Graphic Designer & Digital Marketer
Freelance
01.2018 - Current
Head of Digital Marketing
Mariout Properties
01.2018 - 08.2018
Sales Account Manager
Jamii Telecommunications Manager
01.2016 - 12.2017
Bachelor of Arts - Film Production
Multimedia University Of Kenya
05.2012 - 08.2015
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