Excel
Sylvia Jebet Chepsiror
Nairobi
Summary
Certified Risk and Compliance professional with over 10 years of progressive experience in risk management, internal controls evaluation, and compliance oversight in a regulated financial institution. A proactive and detail-oriented leader with a strong track record of designing and implementing comprehensive Risk and Compliance Frameworks. In my role as Manager, Risk, I’m tasked with ensuring implementation of the ERM framework while balancing compliance rigor with business enablement. I excel at navigating complex regulatory environments and building robust systems to protect organizational integrity and support sustainable growth.
Overview
13
13
years of professional experience
Work History
Manager, Risk
CPF Group
05.2024 - Current
- Coordinating enterprise risk management (ERM) activities;
- Monitoring risk exposure and advise management;
- Facilitating identification and evaluation of risks in liaison with business units;
- Coaching management in responding to risks;
- Consolidating reporting on risks;
- Developing risk management strategy for Board approval;
- Developing, maintaining and coordinating implementation of the Group’s Risk Management Policy and Framework;
- Sensitizing and training all staff within the Group and external stakeholders on risk management;
- Coordinating and developing disaster recovery and business continuity management strategies.
Senior Officer, Risk
CPF Group
03.2023 - 05.2024
- Prepared quarterly control testing reports and coordinated follow-up on audit findings to closure, reducing repeat audit issues by 35%.
- Documented business processes, workflows, and risk registers to ensure adequate audit coverage across Group entities.
- Collaborated with audit teams to identify control weaknesses, drafted audit observations, and recommended corrective actions.
- Led operational risk self-assessments (RCSAs) and data validation reviews to strengthen control effectiveness.
- Conducted compliance reviews and supported investigations related to fraud and process deviations.
Officer, Risk
CPF Group
01.2023 - 03.2023
- Supported audit management by maintaining comprehensive working papers and documentation for ongoing risk assessments.
- Created standardized risk templates and documentation guidelines improving audit quality and consistency by 25%.
Technical Customer Experience Officer
CPF Group
08.2018 - 12.2022
- Served as departmental Risk Champion, documenting control gaps and supporting audit remediation across service operations.
- Monitored compliance with service-level agreements and contributed to fraud prevention initiatives.
County Relationship Officer
CPF Group
08.2014 - 04.2015
- Ensured regional operations complied with organizational policies and financial control standards.
- Expanded Elgeiyo Marakwet county membership by 3,000% while maintaining audit-ready documentation and compliance integrity.
Supplier Support Agent
Assent Compliance Inc.
03.2013 - 08.2014
- Provided compliance solutions and recommendations with empathy and positive feedback.
- Resolved customer inquiries, complaints and issues providing insightful solutions.
- Generated reports, correspondence and documentation for internal and customer use.
- Met productivity and quality KPI targets while delivering excellent customer experiences.
- Relayed new regulatory compliance information to customers and followed up on promises.
Education
Master of Arts - Project Planning & Management
University of Nairobi
01.2016
Bachelor of Commerce - Management Science
Chuka University
01.2012
International Certificate in Risk Management - undefined
Institute of Risk Management, UK
01.2024
Certified Anti-Money Laundering Specialist - undefined
ACAMS
01.2024
Management 6-month course - undefined
Executive Leadership Program
12.2025
Certified Fraud Examiner - undefined
Skills
- Risk Management
- Internal Controls
- Audit
- Compliance
- AML
- Data Protection
- Governance
- Project Planning
- Management
- Computer Applications
- Professional Memberships
Risk Training Sessions Facilitated
- Annual risk training for internal staff for CPF Group, 2025-01-01
- Facilitation of CPF Group’s quarterly Risk Management Committee meetings, 2025-01-01
- Presentation to the CPF Group Boards during quarterly meetings, 2025-01-01
- Training of County Assemblies Forum (CAF) Staff on Risk Management, 2025-01-01
- Training of KMTC Risk Champions during their annual retreat at Kisumu, 2025-01-01
- Training KMFRI Risk team on Risk Management, 2024-01-01
- Facilitated a Data Protection awareness session for the KASNEB Board in Naivasha, 2024-01-01
Professional Training And Accreditations
- Certified ISO 9001:2015 Internal Auditor
- ISO 22301 Business Continuity Implementation
- Data Protection & Privacy (CIPIT – Strathmore University)
Professional Memberships
- Institute of Risk Management (IRM), UK, Member
- Association of Certified Anti-Money Laundering Specialists (ACAMS), Member
Certification
- International Certificate in Risk Management (IRMCert), Institute of Risk Management (IRM), UK - 2024
- Certified Anti-Money Laundering Specialist (CAMS) - 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
RiskERP
Languages
English
Advanced (C1)
Timeline
Manager, Risk
CPF Group
05.2024 - Current
Senior Officer, Risk
CPF Group
03.2023 - 05.2024
Officer, Risk
CPF Group
01.2023 - 03.2023
Technical Customer Experience Officer
CPF Group
08.2018 - 12.2022
County Relationship Officer
CPF Group
08.2014 - 04.2015
Supplier Support Agent
Assent Compliance Inc.
03.2013 - 08.2014
Master of Arts - Project Planning & Management
University of Nairobi
Bachelor of Commerce - Management Science
Chuka University
International Certificate in Risk Management - undefined
Institute of Risk Management, UK
Certified Anti-Money Laundering Specialist - undefined
ACAMS
Management 6-month course - undefined
Executive Leadership Program