SYDNEY HENDRICKS

• Directed a 50-person cross-functional team to deploy an enterprise-wide AI (Artificial Intelligence) automation platform, boosting workflow efficiency by 20%.
• Designed and executed a multi-cloud migration strategy (AWS + Microsoft Azure) using Terraform and Jenkins, cutting infrastructure costs by 28% and enhancing scalability.
• Negotiated strategic vendor partnerships and licensing agreements, securing $1 million in annual savings through consolidation and contract optimization.
• Advised C-suite leaders (CIO, CTO, CFO) on digital transformation strategy and roadmaps, increasing organization-wide digital literacy by 15%.
• Led a 30-member team in implementing a cloud-based ERP (Enterprise Resource Planning) solution via SAP Cloud, reducing operational costs by 25% and improving reporting speed by 30%.
• Oversaw enterprise-scale Salesforce CRM (Customer Relationship Management) rollout with Einstein AI and Pardot automation, raising lead conversion by 20%.
• Championed Agile and Scrum adoption across teams, driving an 18% rise in employee engagement and a 10% decline in turnover.
• Translated complex technical initiatives into business outcomes through data-driven decision making and executive stakeholder alignment.

San Francisco, CA | Feb 2010 – Jan 2017

• Architected multi-stream CI/CD pipelines with Jenkins, Git, and Artifactory, accelerating build and deployment cycles by 35%.
• Engineered self-healing automation frameworks using Python, Ansible, and Bash, reducing MTTR (Mean Time to Recovery) by 40%.
• Led enterprise containerization initiatives with Docker and Kubernetes, improving utilization and deployment consistency.
• Directed cloud migration to AWS (Amazon Web Services), automating provisioning through Terraform and CloudFormation; achieved 25% cost savings and greater scalability.
• Deployed enterprise-wide monitoring and observability stacks using Prometheus, Grafana, and ELK (Elasticsearch, Logstash, Kibana), enabling predictive maintenance and real-time visibility.
• Mentored junior engineers and championed a company-wide DevOps culture, boosting release confidence and cross-functional collaboration.
• Standardized Infrastructure-as-Code (IaC) and testing gates across pipelines, enhancing compliance and deployment accuracy.
• Evaluated and integrated tools such as Chef, Puppet, Consul, and Vault to advance automation maturity and operational efficiency.

• Built highly scalable Infrastructure-as-Code (IaC) environments using AWS CloudFormation and Terraform, cutting environment provisioning time by 60%.
• Designed and maintained CI/CD (Continuous Integration / Continuous Deployment) pipelines in Jenkins, Git, and GitHub, streamlining multi-team releases and reducing manual hand-offs.
• Automated configuration and systems management through Ansible, eliminating drift and boosting deployment reliability.
• Architected secure AWS networking topologies—including VPC (Virtual Private Cloud) peering, Route 53, Security Groups, and Network ACLs—to support multi-region operations.
• Administered core AWS services (EC2, RDS, DynamoDB, EBS, ELB, S3) ensuring 99.9% availability and cost-efficient scaling.
• Implemented proactive monitoring and auditing via CloudWatch, CloudTrail, and X-Ray, improving incident response by 40%.
• Partnered with developers to embed DevOps best practices—security checks, performance tests, and automated releases—into the SDLC (Software Development Life Cycle).