Suzzane Mulindu
Finance
Nairobi,P.O Box 43081
Overview
28
28
years of professional experience
Work History
Finance Manager
Field's Bakery
Kenya, Nairobi
01.2012 - Current
- Implemented risk management strategies to protect company assets and minimize losses.
- Collaborated with cross-functional teams for strategic business planning and growth initiatives.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Reviewed and approved capital expenditure requests, aligning with corporate objectives.
Customer Service Executive
Catalyst Chemicals
Kenya , Nairobi
08.1997 - 05.2021
- Facilitated team meetings and workshops to encourage open communication, sharing of best practices, and the development of new ideas for enhancing customer service delivery.
- Drove process improvements aimed at increasing operational efficiency and reducing wait times for customers.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary changes.
Finance Officer
Aids Ophans Guardians Outreach Program (AOGOP))
Kenya, Murang'a
05.2009 - 12.2011
- Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
- Evaluated investment opportunities to diversify company portfolio and maximize returns while minimizing risk exposure.
- Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
- Conducted thorough due diligence for potential mergers or acquisitions to ensure sound financial decisions and seamless integration.
Assistant Finance Officer
Fedha Management Ltd
Kenya , Nairobi
05.2001 - 01.2009
- Ensured timely month-end closing procedures by consistently meeting deadlines for account reconciliations and journal entries.
- Maintained detailed records of fixed assets, performing periodic physical inventory counts to verify accuracy.
- Improved cash flow management with timely invoicing, follow-ups, and reconciliations.
- Reduced budget discrepancies through diligent monitoring of expenditures and proactive identification of potential issues.
Administrative Assistant
Standard Chartered Bank
Kenya, Kitale
05.1996 - 08.1997
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
Education
ACCA - Deferred
Strathmore University
Kenya Bachelor Of Commerce - Finance
Catholic University of East Africa
Kenya 08.2008
Advanced Diploma - Business Administration
Association of Business Executives -Wisemen Colleg
Kenya 11.2004
Business Studies Certification - Office Administration And Secretarial Studies
Rift Valley Technical Institute
Kenya11.1996
Kenya Certificate Of Secondary Education - KCSE - High School Education Level
Loreto Secondary School
Kenya12.1995
Skills
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Affiliations
An Associate of Business Executives
Timeline
Finance Manager
Field's Bakery
01.2012 - Current
Finance Officer
Aids Ophans Guardians Outreach Program (AOGOP))
05.2009 - 12.2011
Assistant Finance Officer
Fedha Management Ltd
05.2001 - 01.2009
Customer Service Executive
Catalyst Chemicals
08.1997 - 05.2021
Administrative Assistant
Standard Chartered Bank
05.1996 - 08.1997
ACCA - Deferred
Strathmore University
Bachelor Of Commerce - Finance
Catholic University of East Africa
Advanced Diploma - Business Administration
Association of Business Executives -Wisemen Colleg
Business Studies Certification - Office Administration And Secretarial Studies
Rift Valley Technical Institute
Kenya Certificate Of Secondary Education - KCSE - High School Education Level
Loreto Secondary School
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