Suzzane Mulindu
Finance
Nairobi,P.O Box 43081
Overview
28
28
years of professional experience
Work History
Finance Manager
Field's Bakery
Kenya, Nairobi
01.2012 - Current
- Implemented risk management strategies to protect company assets and minimize losses.
- Collaborated with cross-functional teams for strategic business planning and growth initiatives.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Reviewed and approved capital expenditure requests, aligning with corporate objectives.
Customer Service Executive
Catalyst Chemicals
Kenya , Nairobi
08.1997 - 05.2021
- Facilitated team meetings and workshops to encourage open communication, sharing of best practices, and the development of new ideas for enhancing customer service delivery.
- Drove process improvements aimed at increasing operational efficiency and reducing wait times for customers.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary changes.
Finance Officer
Aids Ophans Guardians Outreach Program (AOGOP))
Kenya, Murang'a
05.2009 - 12.2011
- Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
- Evaluated investment opportunities to diversify company portfolio and maximize returns while minimizing risk exposure.
- Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
- Conducted thorough due diligence for potential mergers or acquisitions to ensure sound financial decisions and seamless integration.
Assistant Finance Officer
Fedha Management Ltd
Kenya , Nairobi
05.2001 - 01.2009
- Ensured timely month-end closing procedures by consistently meeting deadlines for account reconciliations and journal entries.
- Maintained detailed records of fixed assets, performing periodic physical inventory counts to verify accuracy.
- Improved cash flow management with timely invoicing, follow-ups, and reconciliations.
- Reduced budget discrepancies through diligent monitoring of expenditures and proactive identification of potential issues.
Administrative Assistant
Standard Chartered Bank
Kenya, Kitale
05.1996 - 08.1997
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Developed strategies to streamline and improve office procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
Education
ACCA - Deferred
Strathmore University
Kenya Bachelor Of Commerce - Finance
Catholic University of East Africa
Kenya 08.2008
Advanced Diploma - Business Administration
Association of Business Executives -Wisemen Colleg
Kenya 11.2004
Business Studies Certification - Office Administration And Secretarial Studies
Rift Valley Technical Institute
Kenya11.1996
Kenya Certificate Of Secondary Education - KCSE - High School Education Level
Loreto Secondary School
Kenya12.1995
Skills
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health
Executed vendor setup and payment, administration of bank accounts and account reconciliations
Trained new and existing staff members in various financial procedures to prepare for job requirements
Business-minded Finance Manager promoting more than [Number] years of expertise overseeing transactions and reconciling monthly financial reports Highly collaborative individual with track record of effectively training and coaching staff members Offering confidence, team contribution and decision making skills
Forward-thinking team leader skilled at operating departments efficiently to meet goals Successful background matching employees with roles for maximum performance Proactive and hardworking individual focused on continuous operational improvement
Researched and facilitated software integration to streamline accounting and financial processes
Managed regular finance tracking for numerous branch offices and headquarters expenses
Reviewed documentation and identified financial discrepancies where applicable
Written and interpersonal communication
Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making
Processed invoices and contacted appropriate parties for timely payment receipt
Spearheaded expansion strategies to increase business market share
Skilled in [Software]
Supported pension program rollout following targeted analysis and research
Completed filings and upheld strict compliance with regulatory agencies and supervisors
Developed comprehensive financial reports for executive decision-making support
Implemented risk management strategies to protect company assets and minimize losses
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Affiliations
An Associate of Business Executives
Timeline
Finance Manager
Field's Bakery
01.2012 - Current
Finance Officer
Aids Ophans Guardians Outreach Program (AOGOP))
05.2009 - 12.2011
Assistant Finance Officer
Fedha Management Ltd
05.2001 - 01.2009
Customer Service Executive
Catalyst Chemicals
08.1997 - 05.2021
Administrative Assistant
Standard Chartered Bank
05.1996 - 08.1997
ACCA - Deferred
Strathmore University
Bachelor Of Commerce - Finance
Catholic University of East Africa
Advanced Diploma - Business Administration
Association of Business Executives -Wisemen Colleg
Business Studies Certification - Office Administration And Secretarial Studies
Rift Valley Technical Institute
Kenya Certificate Of Secondary Education - KCSE - High School Education Level
Loreto Secondary School