SUSAN SEENOI TOLU
Experienced Program Assistant
Kilgoris
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience supporting international development organizations, government, and the private sector. Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality.
Overview
14
14
years of professional experience
Work History
Self-Employed
Agripreneurship
01.2020 - Current
- Operate and manage a home-based agribusiness, including planning, budgeting, inventory, and record keeping.
- Source markets and supply construction materials and farm produce (beans) to schools and institutions.
- Build strong networks with farmers and local suppliers to sustain operations.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
Eastern Africa Grain Council (EAGC)
09.2016 - 12.2019
- Provided administrative and HR support in the regional office, including procurement, logistics, and communication.
- Acted as Personal Assistant to the Executive Director, managing correspondence, scheduling, and stakeholder engagement.
- Coordinated conferences, workshops, and learning events, handling invitations, confirmations, and on-site logistics.
- Maintained accurate project documentation, confidentiality of sensitive information by adhering stakeholder databases, and filing systems.
- Maintains up-to-date work unit project and other files (both paper and electronic)
- Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data
- Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff
Project Assistant (Home Grown School Feeding Project)
SNV Netherlands Development Organization
01.2014 - 06.2016
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
- Supported implementation of project activities, business development, and farmer organization linkages.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Coordinated logistics for trainings, workshops, and national learning forums with 500+ participants.
- Researched and analyzed data to support project-related decisions..
- Maintained and updated M&E databases, ensuring timely reporting and accuracy.
- Facilitated stakeholder engagement and strengthened farmer groups’ access to new markets.
- Strengthened working relationships between team members with effective collaboration on tasks and open communication channels
Conference Assistant
Kenya School of Monetary Studies
06.2013 - 12.2013
- Streamlined event logistics by coordinating with venue staff, catering services, and audiovisual teams for seamless execution.
- Provided essential on-site support during conferences, promptly resolving any issues that arose to guarantee participant satisfaction.
- Maintained a professional appearance and demeanor throughout the conference, serving as an effective ambassador for the organization.
- Ensured smooth conference operations by diligently organizing meeting materials, including agendas, name badges, and signage.
- Contributed to the overall success of multiple conferences by demonstrating exceptional organizational skills, attention to detail, and commitment to providing outstanding service.
- Facilitated communication between teams handling catering, audio visual, and room setup.
M&E Assistant
Technoserve
06.2012 - 05.2013
- Supported field teams in data collection, verification, cleaning, and reporting.
- Maintained stakeholder databases and assisted in developing survey implementation plans.
- Ensured quality standards and confidentiality in all program data management.
- Enhanced data accuracy by meticulously reviewing and validating collected information from various sources.
- Streamlined monitoring processes for increased efficiency by optimizing data collection methods and tools.
Administrative Assistant
Kenya Tea Development Agency
01.2012 - 04.2012
- Provided administrative and clerical support including filing, correspondence, scanning, and mail management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Education
Bachelor of Business Administration - Entrepreneurship
Kenya Methodist University
Nairobi01.2012
Kenya Certificate of Secondary Education - undefined
Limuru Girls High School
01.2007
Skills
References
Kilesi Nkuito
County Agri-business Coordinator
Farm to Market Alliance (FtMA)
Email: kilesilewis2007@yahoo.com
Jane Mokua
HR & Administrative Manager
Eastern Africa Grain Council (EAGC)
Email: jmokua@eagc.org
Henry Muigai
M & E Coordinator
Technoserve Kenya
Email: hmuigai@tns.org
Timeline
Self-Employed
Agripreneurship
01.2020 - Current
Administrative Assistant
Eastern Africa Grain Council (EAGC)
09.2016 - 12.2019
Project Assistant (Home Grown School Feeding Project)
SNV Netherlands Development Organization
01.2014 - 06.2016
Conference Assistant
Kenya School of Monetary Studies
06.2013 - 12.2013
M&E Assistant
Technoserve
06.2012 - 05.2013
Administrative Assistant
Kenya Tea Development Agency
01.2012 - 04.2012
Kenya Certificate of Secondary Education - undefined
Limuru Girls High School
Bachelor of Business Administration - Entrepreneurship
Kenya Methodist University