Susan Nyamichaba
Nairobi
Summary
Dynamic professional with a proven track record in human resource management at the Institute of Primate Research and exceptional skills in strategic planning and communication. Expert in HRIS data management and adept at fostering employee relations, demonstrated through successful restructuring activities. Achieved significant improvements in HR metrics, showcasing leadership and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Academic Writer
EssayPro
Nairobi, Kenya
01.2022 - Current
- Proofread and edited peers' writings to ensure clarity and coherence.
- Wrote fiction prose, short stories, personal essays or descriptive analyses.
- Conducted in-depth research on diverse topics to create accurate and engaging content.
- Improved customer satisfaction by 10%.
Human Resources Administrator
Institute of Primate Research
Nairobi, Kenya
10.2022 - 01.2023
- Provided HR support during mergers, acquisitions, and restructuring activities.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Hired employees and processed hiring-related paperwork.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Maintained and updated employee records, ensuring compliance with legal and regulatory requirements.
- Performed payroll functions including calculating hours worked and overtime pay rates.
- Prepared or maintained employment records using human resources management system software.
- Completed reports and employment forms.
- Assisted in the development and analysis of HR metrics to inform strategic decision-making.
- Compiled data from various sources to prepare statistical reports on human resources activity.
- Processed payroll accurately and on time, including calculating deductions and taxes.
- Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
- Coordinated training and development programs to enhance employee skills and career growth.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Improved customer satisfaction by 10%.
Education
Associate of Arts - HND Business Management
11-2022
French -
08-2018
High School Diploma -
11-2014
Skills
- Strategic Planning
- Project management
- Research
- Employment and labor laws
- HR recordkeeping
- Human resource management
- Payroll administration
- HRIS and Data Management
- Problem-solving and confidentiality
- Organization skills
- Communication skills
- Time management
- Leadership
- Customer service
Accomplishments
- Leading successful projects, developing new projects, or improving processes
- Overcoming challenges, training for and completing a marathon, or giving a great presentation
- Been complimented by your supervisor or co-workers
- Identified a problem and solved it
References
References available upon request.
Timeline
Human Resources Administrator - Institute of Primate Research
10.2022 - 01.2023
Academic Writer - EssayPro
01.2022 - Current
Oshwal College - Associate of Arts, HND Business Management
Alliance Francaise - French,
Lukenya Schools IGCSE - High School Diploma,
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