Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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SUSAN MUKABWA

SUSAN MUKABWA

Nairobi,Nairobi Province

Summary

Dynamic sales professional with expertise in lead generation and prospecting, consultative selling, and client needs assessment. Demonstrates strong negotiation and closing skills, complemented by proficiency in sales reporting. Committed to driving business growth through strategic client engagement and effective sales strategies.

Reliable sales representative with sales industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work history

Sales representative

ALLTOP SOLAR AFRICA LTD
Nairobi, Nairobi Province
04.2021 - Current
  • Increased brand visibility through participation in trade shows and conferences.
  • Delivered after-sales support to improve customer satisfaction and loyalty.
  • Developed extensive product knowledge to assist customer decision-making which led to positive deviation of 15% increase in sales.
  • Conducted market analysis to anticipate trends and refine strategies.
  • Pioneered innovative sales strategies for increased market penetration.
  • Conducted market analysis to anticipate future trends and adjust strategies accordingly.
  • Tailored pitches according to individual consumer preferences to increase conversion rates.
  • Identified potential leads, resulting in improved sales performance.
  • Streamlined order processing system for faster delivery times.
  • Maintained thorough records of all sales activities to ensure transparency.

Merchandising Assistant

PHILLIPS E.A LTD
Nairobi, Nairobi Province
03.2017 - 12.2019
  • Improved product visibility by strategically arranging retail displays.
  • Assisted in organizing special promotions, resulting in increased footfall and sales conversion rates.
  • Collaborated with marketing team to ensure consistent brand messaging.
  • Managed over 50 customer calls per day hence increasing in sales by 10%.

Education

Diploma of Higher Education - DIPLOMA IN BUSINESS MANAGEMENT

ST.PAULS UNIVERSITY
Nairobi, Nairobi Province
01.2025 - 11.2025

Skills

  • Lead generation and prospecting
  • Consultative selling
  • Client needs assessment
  • Negotiation and closing
  • Sales reporting proficiency

Languages

English
Fluent

Affiliations

  • Travelling,meeting new friends
  • Ethical Fashion

References

References available upon request.

Timeline

Diploma of Higher Education - DIPLOMA IN BUSINESS MANAGEMENT

ST.PAULS UNIVERSITY
01.2025 - 11.2025

Sales representative

ALLTOP SOLAR AFRICA LTD
04.2021 - Current

Merchandising Assistant

PHILLIPS E.A LTD
03.2017 - 12.2019

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SUSAN MUKABWA