Susan Meme
Sales And Marketing Manager
Overview
12
12
years of professional experience
Work History
Sales & Marketing Manager
Medionics Helathcare Ltd
Nairobi
02.2011 - Current
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
- Helped to achieve a 25% increase in sales revenue over the course of over the years every year
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Effectively monitored competition and appropriately adjusted costs based on supply and demand.
- Managed sales employees and counseled employees based on their professional growth and productivity.
- Successfully managed a sales team of 20+ people to meet and achieve sales goals.
- Developed and implemented sales plans to expand customer base and increase customer retention.
- Presented sales, revenue, and expenses reports to management teams.
- Researched competition and developed strategies to stand out as a company against competitors.
- Monitored the performance of sales team members and worked to increase team morale and motivation
- Negotiated a three-year deal with a projected sales uplift of 120%
- Introduced a social selling process for the sales and marketing team
- Oversaw performance of supplier base, achieved cost savings of 13%
- Developed promotional materials increasing new customer pipeline by 45%
- Grew the sales team from 8 to 15 people and developed three new team leaders
Timeline
Sales & Marketing Manager
Medionics Helathcare Ltd
02.2011 - Current