Elaine Wambui Karuku
Supply Chain Planner & Technical Sales Specialist
Nairobi, Nairobi Province
Summary
Knowledgeable Sales and Operations Planner with solid background in coordinating production schedules and optimizing resource allocation. Successfully managed complex production timelines, ensuring seamless workflow and timely delivery of projects. Demonstrated proficiency SAP MM Module and team collaboration, consistently meeting production goals.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Regional Sales Manager
Dematech Ltd
01.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Technical Sales Manager
Krones East Africa Ltd
05.2014 - 12.2017
- Developed and maintained positive relationships with clients in assigned sales territories.
- Increased regional sales by nurturing key client relationships.
- Expanded market share within the region by identifying growth opportunities.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Production Planner
Coca Cola Beverages Africa
03.2010 - 04.2014
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Facilitated smooth handovers between shifts by maintaining clear communication channels and thorough documentation practices.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Presented updated order and production status reports to sales staff and management.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Analyzed capacity constraints for optimal resource allocation, maximizing throughput while minimizing costs.
- Managed change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
- Used SAP to monitor and record production resources for all facets of product planning, development, manufacturing and sales.
- Optimized inventory management through accurate forecasting and close collaboration with suppliers.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased productivity levels.
- Improved on-time delivery rates with diligent tracking of orders and proactive communication with stakeholders.
- Worked with engineering, production, and Quality departments to implement corrective actions for missed milestones.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Participated in root cause analysis exercises to address quality concerns, fostering a culture of continuous improvement among team members.
- Engaged in both long and short-term project planning, strategizing for on-time in full, high-quality deliverables.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Supply Chain Maintenance Clerk
Coca Col Beverages Africa
03.2005 - 02.2010
- Enhanced communication between departments by serving as liaison between management and maintenance personnel.
- Improved equipment reliability by conducting regular maintenance checks and promptly addressing issues.
- Promoted equipment longevity by overseeing routine inspections, calibration, and testing procedures.
- Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
- Supported budget planning efforts through detailed tracking of maintenance costs and resource allocation data.
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
- Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
- Compiled and analyzed data to produce reports.
Education
Bachelor of Science - Packaging Diploma
Durban University of Technology
Durban South Africa 04.2001 -
Bachelor of Arts - Sociology And Communication
University of Nairobi
Nairobi 04.2001 -
Skills
Production scheduling
Team collaborations
Production reporting
Material requirements planning
Capacity planning
Team communication
Preparing reports
Data analysis
Adept in SAP MM Module
Timeline
Regional Sales Manager
Dematech Ltd
01.2018 - Current
Technical Sales Manager
Krones East Africa Ltd
05.2014 - 12.2017
Production Planner
Coca Cola Beverages Africa
03.2010 - 04.2014
Supply Chain Maintenance Clerk
Coca Col Beverages Africa
03.2005 - 02.2010
Bachelor of Science - Packaging Diploma
Durban University of Technology
04.2001 -
Bachelor of Arts - Sociology And Communication
University of Nairobi
04.2001 -
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