Sulaiman Senyongo

• Accurately manage cash drawer and credit card system
• Assist and guide the front office staff through their daily duties and responsibilities
• Ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the practice manager as necessary
• Ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the practice manager as necessary
• Managed phone calls, resulting in effective communication flow within the company.
• Preparing staff schedules
• To welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries
• To direct visitors by maintaining employee and department directories; giving instructions
• To maintain security by following procedures; monitoring logbook; issuing visitor badges
• To maintain a safe and clean reception area by complying with procedures, rules, and regulations
• To maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

ROVE LA MER BEACH

• Achievements: Most recognized staff by hotel guests year 2021 (9 consecutive months), Selected to be part of the EXPO pre opening team

• Greeting and welcoming guests and providing them with positive first impression of the organization
• Directing guests and answering their questions
• Notifying other workers of visitor arrival
• Maintaining security and telecommunications systems
• Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges
• Enhanced customer satisfaction by efficiently managing all front desk enquiries.
• Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
• Collaborated with team members in organizing company events
• Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.