Steven Ntwali
Kigali City,
Summary
Results-driven Deputy General Manager with a track record of high productivity and efficient task completion. Expertise in strategic planning, operational management, and team leadership. Proficient in communication, problem-solving, and decision-making, ensuring seamless operations and project success. Committed to driving organizational growth through effective management and collaboration.
Overview
9
9
years of professional experience
Work History
Deputy General Manager
Africa Uniforms Ltd
Kigali
12.2022 - Current
- Devised solutions to enhance operational productivity while ensuring customer contentment.
- Organized and monitored workflow of daily operations to ensure smooth functioning of the organization.
- Supervised team members, set performance goals, offered feedback, and conducted performance evaluations.
- Provided timely guidance and counseling to resolve employee issues.
- Prepared reports detailing organizational operations for senior management scrutiny.
- Established and sustained lasting customer loyalty with efficient account handling.
- Planned, assigned and directed team members in their responsibilities.
Finance and Administration Manager
Supreme Garments Ltd
Kigali
01.2020 - 12.2022
- Developed and executed financial policies and protocols.
- Managed the organization of monthly, quarterly, and annual reports for management review.
- Reviewed financial transactions for compliance with regulations
- Established and maintained professional rapport with tax authorities, bankers, and auditors.
- Implemented financial management mechanisms to mitigate business financial risk.
- Facilitated month-end and year-end closing procedures, ensuring the accuracy of financial records.
- Ensured accurate and compliant payroll, vendor payments, and accounting disbursements.
- Tracked and maintained operations within budget by documenting expenses.
- Managed and supervised payroll processing activities including timekeeping, benefits administration and tax filing obligations.
Import and Export Coordinator
Honglee Garments Ltd
Addis Ababa
01.2018 - 12.2019
- Coordinated and monitored timely delivery of goods during the shipment.
- Managed processing of various documents such as bills of lading and invoices for import/export transactions
- Maintained detailed records of all imported and exported products.
- Researched relevant laws and regulations relating to global business operations.
- Provided information on product specifications, availability, cost, and delivery dates to customers.
- Negotiated reduced freight rates with shipping companies to minimize costs for imports and exports.
- Maintained accurate and thorough documentation for customs clearance of shipments at ports of entry or exit.
Chief Administrative Officer
Hong Lee Garment Ltd
Addis Ababa
01.2017 - 12.2017
- Developed policies, procedures, and practices to optimize organizational efficiency.
- Organized and facilitated various administrative activities, including board meetings, staff meetings, budgeting, financial management, personnel management, recordkeeping, and compliance with relevant regulations.
- Prepared operational performance metric and strategic objective reports for senior leadership.
- Oversaw organization's day-to-day activities, including managing personnel and volunteers.
- Coordinated communication between internal departments to facilitate accurate information flow across the organization.
Sales and Marketing Officer
C&H Garment Ltd
Kigali
07.2015 - 12.2016
- Devised and executed potent marketing tactics for augmenting client reach and revenue generation.
- Conducted market research to identify potential areas for product development and promotion.
- Collaborated with marketing department to design and develop promotional materials such as flyers, brochures, and advertisements.
- Organized events promoting company products or services.
- Developed strong rapport with key clients by maintaining frequent communication through phone, email, and in-person meetings.
- Delivered technical guidance on procedures for utilizing company's offerings to clients.
- Maintained accurate files of all client communications resulting in an efficient tracking system
Education
Bachelor - Civil Engineering
Zhejiang University Of Science And Tech…
07.2015
MBA - Business Administration
Nexus International University
Kampala, UgandaSkills
- Ability to initiate and manage
- Critical thinking
- Leadership
- Decision making
- Planning and organizing
- Self motivated
- Adaptability
- Strong verbal and communication skills
- Staff Training and Development
- Operations Management
- Supply Chain Management
- Financial Administration
- Business Administration
References
- Maranatah, Tingting Garment Plc, maranathabekele@yahoo.com, +251 919186020
- Heyse Ngan, Hong Lee, heyse.ngan@hongleegarment.com, +86 (343) 358-98
- Florence Uwayisaba, Coodinator Smart Kigali , +250788302628
- Titus Kioko , titomutiso@gmail.com MD Afriwear Kenya,
Languages
- Chinese, Limited working proficiency
- Kinyarwanda, Native or bilingual proficiency
- French, Limited working proficiency
- English, Native or bilingual proficiency
Languages
English
First Language
French
Advanced (C1)
C1
Chinese (Mandarin)
Upper Intermediate (B2)
B2
Timeline
Deputy General Manager
Africa Uniforms Ltd
12.2022 - Current
Finance and Administration Manager
Supreme Garments Ltd
01.2020 - 12.2022
Import and Export Coordinator
Honglee Garments Ltd
01.2018 - 12.2019
Chief Administrative Officer
Hong Lee Garment Ltd
01.2017 - 12.2017
Sales and Marketing Officer
C&H Garment Ltd
07.2015 - 12.2016
Bachelor - Civil Engineering
Zhejiang University Of Science And Tech…
MBA - Business Administration
Nexus International University
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