A passionate car enthusiast & seasoned salesman with years of experience with automotive multinationals, currently involved in business development, key accounts, relationship & sales management in the automotive industry in the East African region.
Overview
16
16
years of professional experience
Work History
Country Sales Manager (Kenya, Rwanda & Burundi)
Bosch
01.2021 - 12.2024
Company Overview: Robert Bosch East Africa
Formulated and implemented the sales strategies for assigned countries as per specific country's needs and realities
Met and exceeded annual sales goals for Kenya(50%), Rwanda(100%) and Burundi(100%) by selling full range of Bosch automotive products and solutions in the assigned region
Drew and managed the administrative, marketing and travel budget for the assigned countries
Significantly extended the existing strategic relationship with customers & prospects, set up and maintained annual key sales plan with concrete SWOT analysis, win strategy and SOE plan
Drove and managed the entire sales cycle - from qualifying a potential customer and building a a competitive value proposition to negotiating and closing
Kept a watch on the credit limits and ensuring collection targets are met
Provided leadership to a cross-functional sales team(pre-sales, sales, product team and logistics departments in Bosch)
Owned the territory by managing, controlling and supervising the countries - becoming the main point of contact for clients
Travelled frequently in East Africa to meet customers and also potentials
Trusted advisor with deep knowledge of products, solutions and applications
Implemented cross-selling initiatives, increasing average transaction values across existing customer base.
Communicated and coordinated with Product Specialist, Technical Trainers, Country Sales Managers & Regional Director to deliver value and results to customers
Analyzed market trends and competitor activity, adjusting sales tactics accordingly to maintain a competitive edge
Business Development Manager
Bosch
06.2019 - 12.2020
Company Overview: Robert Bosch East Africa
Targeted the set of key accounts and create a pipeline of qualified opportunities in conjunction with key stakeholders
Continuously refined target set of accounts database based on the customer buying behaviour, external competition and the internal capabilities in the East African territory
Followed up potential customers, leads or other sales opportunities with the aim expanding our portfolio in the countries the conditions allow
Leveraged the organisation's capabilities and mapping the key people in the prospect organisation with the right people internally
Ensured compliance in the sales processes and reporting periodically to the Regional Head/Director
Maintained ongoing and productive relationship with clients especially where the potential for business is high
Ensured collection and revenue targets are met
Managed local alliances and sales partnerships with aim of sourcing business through
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business
Key Account Executive
Toyota Kenya Limited
08.2015 - 12.2018
Formulated the department's marketing plans as well as oversaw all its marketing activities
Developed new accounts and grew the lease customers' portfolio
Managed customer relationships by acting as the aftersales interface between Toyota Kenya and corporate customers
Generated ideas for improved customer experience under the Kaizen(continuous improvement) pillar
Coordinated maintenance of corporate fleet customers' vehicles with all Toyota Kenya branches, dealers and authorised service centres nationwide
Guided customers in determining lease parameters
Kept accurate and serialized records of all lease maintenance quotes
Tracked outright purchase & lease orders on sales process board
Proactively tracked confirmed sales on process board against maintenance quotes issued
Advised finance to invoice customers or pay suppliers after verification and confirmation of the figures
Proactively monitored internal lease account postings for variances
Followed up on lessor's maintenance receivables
Regularly updated finance on changes in lease structures
Coordinated insurance claims for lease units under my management
Advised lessors and the management when lessees flout the service and maintenance agreement
Monitored fleet and advised lessee and lessor on vehicle mileage, use and/or abuse as well as accidents and incidents
Product Marketing Intern
Maserati
08.2014 - 01.2015
Was part product development and product benchmarking team
Researched on competition and provided competitiveness analysis
Developed product grids for Africa dealerships in South Africa, Morocco & Egypt
Contributed to pricing and volume estimations
Assisted with organisation and coordination of motor shows
Tasked with sales network training presentations
Vetted company website & other communication and promotional tools
Carried out new content & equipment business case assessment
Provided thorough insights into mid-cycle action & new version/new market launches by way of research
Advertising Business Executive
Nation Media Group
03.2010 - 08.2013
Sourced and tied up new advertising clients
Developed and sold creative advertising supplements to new & existing customers
Booked and reserved guaranteed advertising space for clients
Provided regular and reliable support to advertisers ensuring brand loyalty
Played a key role in collection of payments/debts from billed customers
Regularly updated the Business Manager & Commercial Manager with regular sales reports
Formulated and executed monthly sales & action plans
Business Development Executive
AAR Kenya Limited
09.2008 - 04.2010
Developed numerous new individual, group, school and corporate accounts for the Rescue Card
Managed to resign at total of 7 dormant accounts & lost deals
Provided regular customer support and visits on tight budgets
Ensured smooth transition of customer accounts to Portfolio Manager and emergency services team
Education
Master of Business Administration -
Bologna Business School, University of Bologna
06-2014
Postgraduate Diploma - Marketing
Marketing Society of Kenya
12-2010
Bachelor of Science - Mathematics
University of Nairobi
12-2008
Skills
Sales management
New business development
Account management
Automotive knowledge (commercial & technical)
Budgeting & forecasting
Communication & public relations
Marketing communications & business planning and strategy