STEVE OCHIENG
Writer
Nairobi,Nairobi
Summary
PROFESSIONAL SUMMARY
Dedicated technical writer with strong proficiency in creating and evaluating high-quality content. Experienced in producing clear, concise, and accurate technical documentation. Fluent in English with a strong ability to create clear and concise technical documentation. Eager to leverage my writing expertise and interest in AI to contribute to the development of reliable and relevant AI models.
Overview
4
4
years of professional experience
1
1
Language
Work History
Technical Writer
Scale AI
02.2020 - Current
- Enhanced AIgenerated content accuracy by 40% through systematic evaluation and detailed feedback, ensuring higher relevance and engagement for end-users
- Evaluated and improved the submissions of 15+ content creators, ensuring consistency and quality; boosted audience retention by 20% and decreased content revision cycles by 30%
- Crafted high-quality, original technical documentation based on specific prompts, resulting in a 40% increase in user engagement and a 25% improvement in documentation usability within six months.
Freelance
Creative Writing
06.2021 - Current
- Authored over 50 pieces of content, including short stories, poems, and essays, receiving publication in 10+ literary magazines and increasing readership by 25% within six months
- Implemented rigorous validation protocols across 3 key datasets; ensured 100% data integrity and boosted report reliability, directly contributing to a 20% increase in stakeholder confidence
- Collaborated with editors and publishers to refine over 30 manuscripts, ensuring high standards of quality and consistency; resulted in the successful publication of 20+ piece.
Academic Writing Tutor
04.2021 - 06.2024
- Writerbay
- Mentored students in advanced academic writing techniques, leading to a 40% increase in essay scores and a 15% boost in overall academic performance across multiple subjects
- Conducted comprehensive literature reviews and statistical analyses, leading to the successful completion of 5 research projects and resulting in a 25% increase in research output within one academic year
- Applied expertise in multiple academic citation formats (APA, MLA, Chicago); improved research paper accuracy and citation integrity, contributing to a 35% rise in academic paper citations and conference acceptances
Copywriter
09.2021 - 01.2023
- Scorpion.co
- Crafting compelling copy for all channels led to a significant rise in website traffic (35%) and social media engagement (20%) within just two months
- Developed targeted, copy for digital ad campaigns, resulting in a 30% increase in lead generation and a 20% rise in conversion rates over a six-month period
- Leveraged a multi-faceted research approach, including surveys, focus groups, and social listening, to gain a holistic understanding of our ideal customers.
Education
Bachelor's Degree - Health Records and Information Management
Jomo Kenyatta University of Agriculture and Technology
December 2023
Technical Writing, Introduction to Programming, Data Structures, Machine Learning (online course), AI Fundamentals (online course) - undefined
Skills
- Technical Writing:
- Excels in creating user-friendly technical change documentation that is both accurate and accessible
- Programming Languages:
- Python, Java, C, HTML, JavaScript, SQL
- Technical Skills: Experience with HIS and EHR systems, and strong research
- Tools:
- MS Office (PowerPoint, Excel, Word), Canvas, DHIS, KHIS
Accomplishments
- Technical Documentation for Health Information Systems
- Developed comprehensive user manuals and technical guides for HIS and EHR systems
- Coordinated closely with software developers to refine technical documentation, increasing user comprehension by 40% and reducing support inquiries by 25% within the first quarter
- AI Writing Evaluation
- Evaluated and provided feedback on AI-generated content to improve accuracy and relevance
- Created detailed reports on the performance of AI models
- CERTIFICATIONS
- Machine Learning (Coursera), March 2023
- AI Fundamentals (Udacity), January 2023
Timeline
Copywriter
09.2021 - 01.2023
Freelance
Creative Writing
06.2021 - Current
Academic Writing Tutor
04.2021 - 06.2024
Technical Writer
Scale AI
02.2020 - Current
Bachelor's Degree - Health Records and Information Management
Jomo Kenyatta University of Agriculture and Technology
Technical Writing, Introduction to Programming, Data Structures, Machine Learning (online course), AI Fundamentals (online course) - undefined
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionPersonal development programsCareer advancementQuote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Swahili
Advanced (C1)
Certification
- Machine Learning (Coursera), March 2023
- AI Fundamentals (Udacity), January 2023
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