Steve Oginga
Nairobi, Nairobi Province,30
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Dynamic Sales Executive with 6 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Microsoft Sales Excutive
Red Dot Distribution
01.2022 - Current
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
Sales Associate Team Leader IT
Textbook Centre Ltd
Nairobi, Kenya
08.2016 - 12.2021
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Business Information Technologies - Management Information Systems
Mount Kenya University
Thika12.2016
Diploma Of Information Technology - Information Technology
Kenya Water Institute
Nairobi 2011.May - 2013.Jul
Skills
- Sales funnel management
- Professional Networking
- Business Networking
- Lead prospecting
- Order Management
- Systems and software expertise
- Business development and planning
- Pipeline Management
- Lead Generation
- Networking
- Closing Techniques
- New market penetration
- Lead Development
- Report writing skills
- Contract Negotiations
- Product Knowledge
- Teamwork and Collaboration
- Microsoft applications proficiency
REFEREES
1.
JIMRAJ ANTONY.
Hod Microsoft Red Dot Distribution.
jimmiraj@reddotdistribution.com.
+256 754 307023
2.
Nurina Walli.
Partner Sales Manager - OEM Distribution - Microsoft East and Southern Africa.
v-nwalli@microsoft.com.
+255 784 659 659
3.
John Mitch.
Azure Specialist Red Dot Distribution.
john.o@reddotdistribution.com
+254 717 813158
Timeline
Microsoft Sales Excutive
Red Dot Distribution
01.2022 - Current
Sales Associate Team Leader IT
Textbook Centre Ltd
08.2016 - 12.2021
Diploma Of Information Technology - Information Technology
Kenya Water Institute
2011.May - 2013.Jul
Bachelor of Business Information Technologies - Management Information Systems
Mount Kenya University
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