Stephen Nyai

• Preparations of documents and submiting to department of Immigration and ensuring a follow up.
• Streamlining DT Global application processes, resulting in quicker case resolutions.
• Ensure the organization in compiling supporting documentation, improves the quality of applications submitted.
• Liaise with coworkers and the immigration department in Kenya to answer questions, resolve issues, and explain immigration policy.
• Advising the Country Director on immigration-related changes, Laws, community resources, and options for various needs of the organization's employees.
• Maintaining detailed records of each case handled diligently and ensuring efficient follow-ups when required.
• Collaborating with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
• Helping organizations families in relocating from their countries to work stations in Kenya
• Resolved Organization concerns through effective communication and problem-solving skills, fostering trust and confidence in my work.
• Ensuring the organization complies with international organization regulations and compliance.
• Prepared and submitted regulatory filings promptly.
• Developed and maintained compliance and database, tracking all compliance activities and documents.
• Identified, investigated, and documented compliance violations and recommended corrective measures.
• Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
• Mitigating legal risks by proactively identifying gaps in existing policies and recommending improvements.
• Assisting in negotiating contracts with external partners, ensuring adherence to relevant regulatory requirements throughout.
• Advising country DIrector and senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
• Developing and implementing corrective action plans for non-compliance issues.
• Conducting research and analysis on issues of interest to the director and supporting and managing high-volume requests and projects to meet objectives.

• Created and managed processes and procedures to coordinate documentation for visa processing on immigrants and non-immigrant applications to kenya.
• Advised the organization on Kenya visa eligibility with thorough assessments of their unique situations.
• Maintained up to date knowledge of ministry of foreign affairs and immigration laws, policies and provided accurate advice to both the organization management team and the Embassy officials who were involved in the project.
• Streamlined all application processes for organization, resulting in quicker case resolutions.
• Developed comprehensive reports, enabling management to make informed decisions based on accurate data of all applications for people coming to work in the project from USA and Turkey on appropriate analysis.
• Built relationships with all stakeholders such as Ministry of Foreign affairs, Kenya Revenue Authority, Ministry of Labour, Ministry of investment, KEBS and Kenya Port Authority to stay informed on industry trends and developments.
• Evaluated Government needs and feedback to drive product and service improvements on the organization.
• Enhanced company reputation by providing exceptional immigration service and support.
• Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
• Played an instrumental role in resolving high-priority issues that threatened project delivery deadlines and budgets, maintaining trust and satisfaction of both the Caddel Construction in US Embassy Nairobi, the kenyan government and all laborers working for the project

• Certificate - Conflict Resolution & Management Course, 2019

• Senior Management and leadership Course, June 2023

• Certificate:Peace Building and Conflict Resolution, July 2019

• Certificate: Counter Terrorism and National Security, February 2019

• Certificate: Criminology and forensic studies, 2019]

• Certificate in International Trade and Custom program, June 2021

• Diploma - International Relations and Diplomacy, 2019

• Certificate in Monitoring and Evaluation, 2024

• Masters in Diplomacy, Development and international Security

• Diploma in Supply Chain Management

Certificate in Court Annexed Mediation

• Bachelors of Arts in International Relations and Diplomacy, 2021

• Attachment, State Department of Immigration, September 2018

• Certificate in Computer Application

• Certificate in Counseling Psychology.