STEPHEN MUIRURI MUTHUI
SALES & MARKETING MANAGER
Nairobi,Kenya
Summary
Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 7 years of experience. Excels in streamlining processes to improve overall focus and efficiency. Accomplished Sales Manager offering 5 years of experience developing and maximizing sales team . Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
General Sales & Marketing Manager
M&G STATIONERY
Nairobi, NAIROBI
08.2021 - Current
- In-charge of the marketing, key accounts and upcountry sales team.
- Led the upcountry team in bringing over 10Million per month within the first quarter of launching the project.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
- Developed the key accounts team, bringing 35% of total company revenue of 120Million during back to school season.
- Negotiated a sponsorship deal worth 12Million, running for six months with club Kiboko of KTN and ended up spending 600K only.
- Assisted in rolling out the exclusive distributorship program by identifying potential partners in different regions of Kenya and closing the first partnership worth 15M per year.
- Rolled out and launched our Jumia official store that was returning over 350k per month.
- Negotiated a free digital advertisement deal with Digitech Africa running for 1 month and worth over 500K.
- Met with clients, delivering presentations and educating on product and service features and offerings.
DISTRIBUTION CENTRE MANAGER
M&G STATIONERY
Nairobi, NAIROBI
10.2020 - 08.2021
- Create weekly/monthly reports. Fast moving and most requested product reports and share with the C.E.O
- Hit my monthly target of shipping goods worth 30 million by working hand in hand with the sales team
- Receive all invoices from finance, arrange deliveries and ensure goods are well packed and dispatched on time to appropriate destination and in expected quantities
- Reduced logistics cost by introducing a weekly trolley payment plan which ended up cutting logistics cost by almost 50% for customers within CBD
- Monitored company inventory to keep stock levels and databases updated.
- Negotiated with various freight companies and received annual contracts, resulting in cost savings.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
CHANNEL SALES TEAM MANAGER
M&G STATIONERIES
Nairobi, NAIROBI
07.2020 - 10.2020
- Brought in more than 30 customers and a monthly revenue of over 600,000 KES within the first 3months of launching products in the market.
- Introduced and brought the first purchasing wholesale customers on board
- Drafted a business partner registration form that is used to-date for new customers
- Carry out market research and competitor products analysis and advised on price change/update
- Hosted and presided over the monthly business meetings where I managed to convince new customers to come on board and be our partners.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Resolved customer issues quickly to close deals and boost client satisfaction.
SALES REPRESENTATIVE
OFFICEMART LTD
Nairobi
09.2016 - 06.2020
- Achieve monthly sales target of 30,000USD by attending to customers and ensure they make a purchase
- Check and maintain stock levels by requesting new stocks weekly and advising the procurement team on new computer/printer models to be stocked
- Increased sales by offering advice on purchases and promoting additional products.
ISS TEAM LEADER
HP, HEWLLET-PACKARD
Nairobi
04.2016 - 08.2016
- Ensure all hp products and branding are visible and well displayed in retail stores
- Attained an average sale of 65% against a target of 150,000USD both on IPG & PSG products
- Maintain a good relationship with respective suppliers and assisted the retail procurement team to get good deals on all hp products.
- Compile sales, stock out and competitor products and events reports and share with the ISS Manager.
SALES TEAM LEADER
LENOVO KENYA
Nairobi
01.2016 - 04.2016
- Led sales team to exceed quarterly sales goals.
- Monitored sales team performance and provided constructive feedback.
- Managed 12-member sales team activities to consistently meet 75% of sales quotas.
SALES ASSISTANT
TECNO MOBILE
Nairobi
09.2013 - 08.2014
- Demonstrated products and specific features at retail shops and special events.
- Maximized business potential by providing excellent customer service and ensuring 90% client retention.
- Achieve monthly target of selling 250pcs of smart phones.
- Enhance customer experience by showcasing (touch & feel ) of the product.
RISK CONTROLLER
SAFARICOM LTD
03.2011 - 08.2013
- Handled minimum 30 calls per day to address customer inquiries and concerns.
- Worked flexible hours across night, weekend and holiday shifts.
- Performed risk analyses to identify appropriate security countermeasures.
Education
Cisco Certified Network Associate - CCNA
AFRICAN NAZARENE UNIVERSITY
NAIROBI 01.2012 - 01.2012
DIPLOMA - NETWORK ADMINISTRATION & COMPUTER ENGINEERING
KENYA CHRISTIAN INDUSTRIAL TRAINING INSTITUTE
NAIROBI 01.2009 - 01.2010
High School Diploma -
LANGATA HIGH SCHOOL
NAIROBI 01.2004 - 12.2008
Skills
Sales (Retail & Field)undefined
Timeline
General Sales & Marketing Manager
M&G STATIONERY
08.2021 - Current
DISTRIBUTION CENTRE MANAGER
M&G STATIONERY
10.2020 - 08.2021
CHANNEL SALES TEAM MANAGER
M&G STATIONERIES
07.2020 - 10.2020
SALES REPRESENTATIVE
OFFICEMART LTD
09.2016 - 06.2020
ISS TEAM LEADER
HP, HEWLLET-PACKARD
04.2016 - 08.2016
SALES TEAM LEADER
LENOVO KENYA
01.2016 - 04.2016
SALES ASSISTANT
TECNO MOBILE
09.2013 - 08.2014
Cisco Certified Network Associate - CCNA
AFRICAN NAZARENE UNIVERSITY
01.2012 - 01.2012
RISK CONTROLLER
SAFARICOM LTD
03.2011 - 08.2013
DIPLOMA - NETWORK ADMINISTRATION & COMPUTER ENGINEERING
KENYA CHRISTIAN INDUSTRIAL TRAINING INSTITUTE
01.2009 - 01.2010
High School Diploma -
LANGATA HIGH SCHOOL
01.2004 - 12.2008
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