Justine Ondari
ICT Expert
Nyamache
Summary
Innovative ICT Specialist with experience in selecting and setting up diverse technical equipment and information systems management. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
17
17
years of post-secondary education
Work History
IT Support
Pluscom Services Limited
- Provided first- and second-line IT support for internal colleagues.
- Partnered with IT support to troubleshoot and address platform issues.
- Provided basic IT support to office users of desktops, laptops, and devices.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
ICT Support Trainee
KenGen Kenya Electricity General Company Ltd.
- Provided support to the organization's workers on Information system use and access
- Provided support in network setup, servicing, and installation of cables, routers, and setup to enhance the organization's communications.
- Maintaining the computer hardware systems
- Database management, data migration and updates
Education
Kenya Certificate of Secondary Education (B Plain) - undefined
Amabuko Secondary School
01.2012 - 05.2015
Kenya Certificate of Primary Education (323 Marks) - undefined
Penta Academy
01.2002 - 05.2011
Bachelor of Business Information Technology (BBIT), Second Class Division -
Taita Taveta University
08.2016 - 05.2020
Skills
ICT Applications
undefinedProfessional Statement
Qualified Information Communication Technology expert with three years of experience. I am good at Networking, Data Management, Computer Programming, Data Analysis and Management, and self-directed problem-solving in ICT. Committed to ensuring organizational development, teamwork, and quality of service in any assigned position.
References
- Mr. Isaac Asienwa, Liason Officer, KenGen (Kipevu), +254 722 428 648
- Dr. Patrick Kimaku, Taita Taveta University, +254 721 230 435
- Levis Wafula Wambwire, Pluscom Service Limited, +254 716 156 497
Timeline
Bachelor of Business Information Technology (BBIT), Second Class Division -
Taita Taveta University
08.2016 - 05.2020
Kenya Certificate of Secondary Education (B Plain) - undefined
Amabuko Secondary School
01.2012 - 05.2015
Kenya Certificate of Primary Education (323 Marks) - undefined
Penta Academy
01.2002 - 05.2011
IT Support
Pluscom Services Limited
ICT Support Trainee
KenGen Kenya Electricity General Company Ltd.
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