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I am a very persistent person in seeking out sales opportunities and have an in-depth knowledge of both healthcare seating needs and also hygiene consumables for the farming industry.
Changing from healthcare to the farming posed no difficulty whatsoever and the entirely different product range and uses was absorbed with confidence.
I have always been driven by the need to meet goals and to fulfil a caring and confidence generating attitude to customers.
I find it easy to relate to people, and have an exceptional aptitude for both telephone and face to face selling and particularly gaining the trust of my client base.
Due to the nature of the market sectors that I have been employed in, I am keen to channel my energy into another industry sector and am seeking a long-term placement with a UBT-driven business where I can positively contribute to a motivated team.
I feel that I would bring vale to an organisation in the specific areas of selling and marketing

A performance driven professional, with over (7) years experience working in the contact service industry, from being a customer service representative to seamlessly acquiring operational roles as a quality assurance coach & trainer , currently an operations supervisor leading a team of over 20 + care agents, my goal is to become a transformational leader to meet organizational objectives.

Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

  Experienced in directing activities in a Customer Relations setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.  

Stephen Ouma

Overview

Work History

Farm To Market Alliance
Kisumu

Job overview

Bethel Cyber
Kisumu, Kenya

Job overview

Acre Afrika
Kisumu

Job overview

Omboki Contractors Limited
Kakamega

Job overview

Education

Father's Heart School
Kisumu

Ramogi Institute of Advanced Technology
Kisumu

Rechase Institute of Business And Social Studies
Kisumu

St. Stephen Menara Secondary School
Kisumu

University Overview

Timeline

Computer Operator

Cropcut Enumerator

Farmers Service Center

Site Supervisor

Father's Heart School

Ramogi Institute of Advanced Technology

Rechase Institute of Business And Social Studies

St. Stephen Menara Secondary School

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Education

Father's Heart SchoolKisumu

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Timeline

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Cropcut Enumerator

Farmers Service Center

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Rechase Institute of Business And Social Studies

St. Stephen Menara Secondary School

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Father's Heart School
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Ramogi Institute of Advanced Technology
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