Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

STEPHEN ONDIEK

Business Development Associate
Ngara

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience with market analysis, business strategy, business development, sales, and marketing. Competent in financial analysis. Possess excellent negotiation, communication, and analytical skills.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Report Writer

Uvocorp
11.2011 - Current
  • Conducted extensive research and analysis to generate detailed reports on various topics
  • Utilized Microsoft Office Suite to create and format reports, presentations, and data analysis
  • Collaborated with cross-functional teams to present findings and recommendations to stakeholders
  • Developed strong project management skills while coordinating and organizing team efforts to meet project deadlines
  • Demonstrated proficiency in installing and configuring software applications for internal use
  • Assisted colleagues with troubleshooting software issues, leading to increased productivity and efficiency
  • Assisted with data collection and analysis, contributing to the creation of comprehensive reports
  • Gained hands-on experience with IT-related tasks, including software installation and maintenance.

Accounts Clerk

Kenya Commercial Bank
11.2010 - 12.2010
  • Ensured that all accounts opened under BEAM and T24 whose documentation the branch had all the required details
  • Mobilized accounts maintenance to exceed bank targets
  • Promoted the Bank's corporate image
  • Established customer contact as an opportunity to create product awareness with the aim of cross selling the bank products
  • Maintained effective controls in place and submitted timely, accurate and professional reports
  • Introduced and connected clients to mobile banking
  • Handled all correspondences relating to current accounts and responded to customer’s queries /complaints appropriately
  • Ensured proper maintenance of proper records of accounts

Group Scheme Advisor

Old Mutual life Assurance Company Kisumu
02.2010 - 10.2010
  • Receiving the customers in a pleasant way while attending to each of them
  • Introduced the company the products and the company to the client
  • Helped clients identify their own needs
  • Correctly matched the clients’ needs with the appropriate product(s) giving examples where necessary
  • Made the clients aware of the new offers, discounts, and schemes
  • Communicated favorable image of the organization as a whole
  • Assisted the clients in filling in their policy document
  • Advised clients on the appropriate and available methods of payment of the premiums
  • Returned policy documents to the company once the clients filled in their details for confirmation and approval and then back to the clients
  • Maintained good relations with the clients on behalf of the company constantly following them up as a sign of courtesy.

Education

Bachelor of Arts - Economics

Makerere University
Kampala
06.2006 - 01.2010

No Degree - O-LEVEL

St. Joseph Boys
Kitale

Skills

Ability to work logically, consistently and accuratelyundefined

Timeline

Report Writer

Uvocorp
11.2011 - Current

Accounts Clerk

Kenya Commercial Bank
11.2010 - 12.2010

Group Scheme Advisor

Old Mutual life Assurance Company Kisumu
02.2010 - 10.2010

Bachelor of Arts - Economics

Makerere University
06.2006 - 01.2010

No Degree - O-LEVEL

St. Joseph Boys
STEPHEN ONDIEKBusiness Development Associate