Stephen Ajuoga
Performance Improvement Specialist -Community Services.
Migori
Summary
I am a dynamic and results-oriented professional with a strong background in healthcare program management, patient care, and community health. I have extensive experience in planning, executing, and monitoring healthcare initiatives that prioritize patient-centered approaches. Analytical Technical Advisor committed to providing direction and support in HIV Program field. Manages multiple priorities effectively and maintains patience and composure during stressful situations.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Performance Improvement Specialist - Community Ser
Delloitte East Africa-USAID TUJENGE JAMII Project
Nairobi, Nairobi Province
01.2023 - Current
- Lead community service initiatives focusing on HIV prevention, care, and treatment from client-centered approaches
- Coordinate with community health workers to ensure effective implementation of HIV-related programs
- Develop and monitor strategies to enhance community engagement and improve health outcomes
- Provide Technical Assistance to Multi-Disciplinary teams and County Program Leads aligned with latest guidelines and best practice updates
- Work with team to draft relevant policy papers, briefs, and other strategic program materials for management use, information, and/or consideration
- Provide technical guidance and operational support to county and government counterparts, NGO partners, USAID system partners, and country office partners/donors on policies, practices, and methodologies related to adolescent development and participation to support program management, implementation, and delivery of results
- Keep abreast, research, benchmark, and implement best practices on adolescent and young people's development and participation
- Assess, institutionalize, and share best practices and knowledge learned in different platforms i.e
- Actively participate in South Rift Valley Technical Working Group
- Apply/introduce innovative approaches and good practices on Adolescent and Young Persons' programming and development.
- Designed tailored interventions based on individual needs assessment findings.
- Identified opportunities for growth and executed strategic initiatives to drive organizational success.
- Developed customized training programs, resulting in increased employee skillsets and job satisfaction.
- Conducted comprehensive performance assessments for better understanding of individual strengths and weaknesses.
- Enhanced employee performance by developing and implementing targeted improvement plans.
- Created an open feedback culture, encouraging constructive criticism and continuous improvement among team members.
Senior Technical Advisor -HIV Program
FAMILY HEALTH INTERNATIONAL [FHI-360]- Kenya
Nairobi, Nairobi Province
04.2020 - 12.2022
- Organize and implement capacity-building initiatives to enhance competencies of clients/stakeholders in HIV Prevention, Care, and Treatment Space
- Provide technical support in assessing development priorities to identify opportunities and courses of action to enhance delivery of services
- Participate in program performance review by supporting preparation and assessment of monitoring and evaluation reports, identifying gaps, strengths/weaknesses in program management, and identifying lessons learned
- Support joint field support supervision and mentorship to monitor adolescent development programs/projects through field visits, surveys, and/or exchange of information with partners/stakeholders
- Provide technical guidance and operational support to government counterparts, NGO partners, USAID system partners, and country office partners/donors on policies, practices
- Build and sustain effective close working partnerships with relevant government counterparts, national stakeholders, and global partners/allies/donors/academia through active networking, advocacy, and effective communication to build capacity, exchange knowledge/expertise, and reinforce cooperation to achieve sustainable and broad results on adolescent development and participation initiatives.
- Established strong relationships with clients, ensuring their satisfaction with delivered services and cultivating long-term partnerships
- Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams
- Reviewed technical guidelines to verify compliance with information security standards and best practices
Associate Technical Advisor -HIV Program
Elizabeth Glaser Pediatric Aids Foundation, EGPAF
Nairobi, Nairobi Province
11.2014 - 09.2019
- Participate in donor progress report writing, continuation application and quarterly review report writing and presentation
- Take lead in site preparation for supportive supervision and SIMS assessments and ensure recommendations are implemented at facility level by project team
- Provide leadership in creating and strengthening linkages and referral networks between facility and community activities ensuring there is seamless implementation of activities leading to improved health outcomes across project areas
- Provide leadership in weekly, monthly, quarterly, semi-annual and annual project performance reviews, assessing progress in objective manner applications, and quarterly review reports, as well as presenting them
- Provide leadership in creating and strengthening linkages and referral networks between facility and community activities to ensure seamless implementation of activities leading to improved health outcomes across project areas
- Lead weekly, monthly, quarterly, semi-annual, and annual project performance reviews, objectively assessing progress
- Collaborate with regional and EGPAF national technical teams to develop strategies, guidelines, SOPs, and patient educational materials for implementing ART adherence and psychosocial support in accordance with MOH national guidelines
- Stay updated on emerging data concerning referrals, community facility linkage, and retention in care, and provide guidance and advice to program officers and MOH staff
- Regularly review, develop, and disseminate SOPs for ART adherence support and monitoring activities at EGPAF-supported sites, and coordinate with Care and Treatment technical team to facilitate facility-community linkages to ensure clients remain on various therapies and are retained in care
- Identify best practices, document, recommend, implement, and disseminate effective and innovative approaches to adherence, client retention, defaulter tracing, community-facility linkage, and stigma reduction at each supported site
- Participate in writing donor progress reports, continuation applications, and quarterly review reports, as well as presenting them.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning
- Facilitated communication and collaboration between departments to help business function smoothly
HIV Program Officer
KEMRI-FACES - Nyanza HIV Program
Homa-Bay
09.2009 - 11.2014
- Developed and maintained work relations with partners including Ministry of Health (CHMT and HMT), collaborators and donors
- Carried out joint support supervision in collaboration with CHMT members in supported facilities
- Developed of systems to ensure delivery of high-quality HIV prevention, care and treatment services in districts
- Oversaw implementation of programs developed including clinical care, mentoring, training, site evaluation and development, community follow-up, commodity management and monitoring and evaluation at district level
- Supervised on Community and Clinical Indicators at district level with support of District coordinator
- Supported CHS-FP and CHEWs on management of Community Units.
- Mentored 4 directors, managers and coordinators to improve program management
- Negotiated with local and state officials to secure additional resources, enhancing program offerings 100% without exceeding budget
- Analyzed and assessed program performance data and implemented corrective measures
- Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives
- Managed complex projects from inception to completion, ensuring timely delivery of high-quality results
- Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs
- Established strategic partnerships with external organizations, expanding program reach and impact
- Created and implemented program frameworks, performance standards and quality assurance requirements
- Provided guidance and support to team members, fostering a collaborative work environment that encouraged professional growth
- Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach
- Maintained detailed documentation on all aspects of programs, creating anaccessible knowledge base for future reference
- Conducted thorough program evaluations to identify areas of improvement and implement necessary changes
- Contributed to organizational capacity building by sharing best practices and lessons learned with colleagues and partners
Education
Master of Arts - Social Policy
Maseno University
Maseno, Kisumu, Kenya 08.2024 - Current
Bachelor of Arts - Sociology And Anthropology
Maseno University
Maseno, 17 01.2010 - 12.2014
High School Diploma -
Kenya Institute of Social Work And Coomunity Dev.
Nairobi, 30 01.2006 - 09.2009
Skills
Coaching and Mentoring
Languages
English
Publications
- Manuscript Title: Enhancing HIV Care and Treatment for the Elderly in the Greater Rift Valley: Findings from the USAID TUJENGE JAMII Project Survey- Undergoing review.
- Meaningful male involvement in Addressing HIV-Prevention Care and Treatment challenges in Pastoralist Community in Samburu, Baringo and Laikipia counties in Kenya.
Certification
Project Management and Development for Professional [PMD-Pro].
Timeline
Master of Arts - Social Policy
Maseno University
08.2024 - Current
Performance Improvement Specialist - Community Ser
Delloitte East Africa-USAID TUJENGE JAMII Project
01.2023 - Current
Senior Technical Advisor -HIV Program
FAMILY HEALTH INTERNATIONAL [FHI-360]- Kenya
04.2020 - 12.2022
Project Management and Development for Professional [PMD-Pro].
06-2019
Associate Technical Advisor -HIV Program
Elizabeth Glaser Pediatric Aids Foundation, EGPAF
11.2014 - 09.2019
Bachelor of Arts - Sociology And Anthropology
Maseno University
01.2010 - 12.2014
HIV Program Officer
KEMRI-FACES - Nyanza HIV Program
09.2009 - 11.2014
High School Diploma -
Kenya Institute of Social Work And Coomunity Dev.
01.2006 - 09.2009
Quote
"We are what we repeatedly do. Excellence, then, is not an act, but a habit."
Aristotle
Interests
Behavioral Economics: Exploring how psychological factors influence economic decisions and behaviors
Organizational Behavior: Examining behavior within organizational settings, including leadership, motivation, and team dynamics
Accomplishments
- Pioneering Behavioral Interventions:Developing and implementing innovative interventions that effectively change behaviors, such as improving public health outcomes, Men Art Club [MAC] Improving health seeking behaviors amongst men from pastoralist Community
Affiliations
- APMG International
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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