Stephanie Winnie Akinyi
Buruburu
Summary
Passionate about leveraging skills to contribute to organizational success in the field of information technology. Eager to enhance expertise and make a meaningful impact on company operations. Dedicated to continuous learning and growth in this dynamic industry. Committed to driving innovation and efficiency through technical abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Underwriting Assistant
Britam - Microinsurance Division
02.2022 - Current
- Increased efficient customer service by reviewing all applications for insurance to determine the profiles of risks presented to the company
- Ensured timely preparation and dispatch of policy documents.
- Assisted in the betterment of the quality of business by incorporation of data analytics in business data and processes as well as assessment of loss ratio
- Data collection and analysis
- Approval of renewal terms or proposed alterations to the terms
- Liaise with intermediaries, partners and direct clients on issues relating to their policies
- Monitor renewal deadlines and assist with renewal processing
- SLA management with the support functions (finance, IT, operations)
Document & Data Operations Associate
Britam General Insurance Company Ltd- Microinsurance Division
09.2021 - 02.2022
- Registered and analyzed claims to realize an improvement in claims operations Turnaround Time
- Processed fully documented claims and referred any suspicious claims to the supervisor
- Did a day-to-day analysis of claims handled so as to communicate risk improvement measure to the underwriter to take appropriate action
- Attended to customer queries and complaints promptly and professionally
Claims Consultant
Verve K.O. Ltd (Britam Insurance Company)
03.2018 - 06.2020
- Verify and capture medical claims as per the claims manual and facilitate timely processing of payments within set service levels
- Ensure all claims documents are archived in the relevant systems for future case management activities
- Ensure accurate capture of client data and continuously checking on data integrity
- Deliver on performance requirements as defined in the department's strategy map, balanced scorecard and Personal Scorecard
- Cleanse, enrich and validate data within deadlines
- Access medical claim documents for authenticity and process payments
- Follow up on declined claims
- Main Achievement
- I gained Profound Knowledge of medical insurance and claims principles, practices and procedures. Strong organizational skills and the ability to prioritize under pressure of competing deadlines.
Assistant on Parking Arrangements Services
Nairobi City County
07.2017 - 10.2017
- Preparing, Examining, Analyzing staff attendance records
- Institute of Financial Management Information System (IFMIS)
- Preparing Financial reports to assess accuracy and completeness
- Verification of stamps and recording of impounded receipts
- Verification of parking status of vehicles
- E-payments
- Preparation of Final Accounts of relevant ledgers
- Writing Demand notices to tenants whose accounts were in arrears.
- Analysis of receipts and posting them to cash controls.
- Main Achievement
- Being able to Perform duties as workload necessitates and also meeting departments productivity standards.
Education
Diploma - Information Technology
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
10.2018
Degree in Businesss Administration & Management - Business Administration And Management
THE EAST AFRICAN UNIVERSITY
Kitengela, Kajiado District, Kenya12-2027
Skills
- Strategic marketing knowledge
- Fluent in both Oral and Written English and Swahili
- Fluent speaker
- Analytical problem-solving
Certification
- Sama Source
- June 2021 AI 101 Sama
- Introduction to Artificial Intelligence Certificate
References
Oliver Ouma, Odhiambo, Data Management, oouma@britam.com, 0720 124297, Nairobi, P.O Box 56583-00200, Nairobi
Timeline
Underwriting Assistant
Britam - Microinsurance Division
02.2022 - Current
Document & Data Operations Associate
Britam General Insurance Company Ltd- Microinsurance Division
09.2021 - 02.2022
Claims Consultant
Verve K.O. Ltd (Britam Insurance Company)
03.2018 - 06.2020
Assistant on Parking Arrangements Services
Nairobi City County
07.2017 - 10.2017
Diploma - Information Technology
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
Degree in Businesss Administration & Management - Business Administration And Management
THE EAST AFRICAN UNIVERSITY
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