I am a results-driven professional with strong experience in accounting, data collection, analysis, and management. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills, I seek to bring these transferable skills to the new and dynamic field of a Customer Service Advisor.
Overview
15
15
years of professional experience
Work History
Accountant
Wote Water and Sewerage Company Ltd
01.2015 - Current
Handled day-to-day accounting processes to drive financial accuracy.
Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, cash, and banking reconciliations.
Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
Used advanced software to prepare documents, reports, and presentations.
Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
Assisted in successful negotiation of terms with vendors and suppliers, improving company's cost-efficiency.
Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
Facilitated smoother audit processes by maintaining organized and comprehensive financial documentation.
Supported strategic decision-making by providing accurate and timely financial reports to executive management.
Data Collection Officer
KCB BANK-Wote Branch
05.2014 - 08.2014
Participated in the Inua Jamii Initiative through the Biometric registration of persons living with disability (PLWDs) and old people in the lower Makueni County region.
Enhanced data accuracy by diligently reviewing and validating collected information.
Adhered to strict confidentiality guidelines while handling sensitive or proprietary information during the data collection process.
Communicated regularly with stakeholders to address any concerns or issues related to ongoing projects, fostering a positive working relationship between parties involved in the data collection process.
Ensured timely completion of all assigned tasks by effectively managing workload and prioritizing deadlines.
Stores assistant/sales representative
Mombasa Uniforms Limited
12.2009 - 05.2013
Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
Played a pivotal role during annual physical inventories count ensuring thoroughness and accuracy throughout entire process.
Contributed to loss prevention efforts through diligent monitoring of the stock area, noting any irregularities or signs of theft.
Enhanced inventory management by meticulously maintaining and organizing stock records annually in the branch shops.
Education
Bachelor of Commerce - Finance
KCA UNIVERSITY
Nairobi
08-2021
CPA Part II Section4 - undefined
Wote Technical Training Institute
01.2017
Diploma - Business Management
Technical University of Mombasa
12-2013
Kenya Certificate of Secondary Education -
Mwaani Girls High School
12-2007
Skills
Data cleaning
Microsoft Excel
Data management
Inventory counts
Recordkeeping skills
Teamwork and collaboration
Customer service
Time management
Attention to detail
Problem-solving abilities
Excellent communication
Interpersonal skills
Analytical thinking
References
David, Kinama Maingi, Head of Finance and Administration, kinamamaingi71@gmail.com, 0727789528, Wote water and Sewerage Company Ltd
Griffins, Mwendwa Maingi, Water Inspector - water and sewerage, griffinsmaigi@gmail.com, 0708098023, Department of water and Sanitation-Makueni County Government
Peter, Mutuku Mwanzia, County Assembly of Makueni, mwanziapeter11@gmail.com, 0710485078, Department: Committee services/Legislative and procedural
Languages
Swahili
Native language
English
Proficient
C2
Timeline
Accountant
Wote Water and Sewerage Company Ltd
01.2015 - Current
Data Collection Officer
KCB BANK-Wote Branch
05.2014 - 08.2014
Stores assistant/sales representative
Mombasa Uniforms Limited
12.2009 - 05.2013
CPA Part II Section4 - undefined
Wote Technical Training Institute
Bachelor of Commerce - Finance
KCA UNIVERSITY
Diploma - Business Management
Technical University of Mombasa
Kenya Certificate of Secondary Education -
Mwaani Girls High School
Similar Profiles
Penninah NjorogePenninah Njoroge
Customer Service Supervisor at Nairobi Water and Sewerage CompanyCustomer Service Supervisor at Nairobi Water and Sewerage Company
Community Development Officer – Internship at Lusaka Water and Sewerage CompanyCommunity Development Officer – Internship at Lusaka Water and Sewerage Company
Debt Management Lead Specialist at Nairobi City Water & Sewerage Company LimitedDebt Management Lead Specialist at Nairobi City Water & Sewerage Company Limited