Novels, Hiking, Swimming
Stanley Maweu
ICT Officer And Digital Marketer
Nairobi,Machakos
Summary
Insightful Information Technology Manager with 8 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Senior ICT Officer
Muumandu Hills Academy
Machakos, Kenya
01.2018 - Current
- Oversees development and implementation of improvements to support and network operations.
- Identify computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Coordinates with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Plays key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Communicates regularly with customers concerning data exchange and technology integration.
- Led team for software engineering services and supports key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
- Analyzes network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Performs duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Works to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Provided primary customer support to internal and external customers.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Computer And Information Sciences
University of Nairobi
Nairobi 09.2013 - 07.2017
Skills
Requirements analysis
Product development
Budget administration
Security planning
Google Workspace
Teambuilding
Written Communication
Good Telephone Etiquette
Organization and Time Management
Dependable and Responsible
Attention to Detail
Interests
Reading
I'm into new technological innovations and brief peek into their founder's winning routines
Timeline
Senior ICT Officer
Muumandu Hills Academy
01.2018 - Current
Bachelor of Science - Computer And Information Sciences
University of Nairobi
09.2013 - 07.2017