Summary
Overview
Work History
Education
Skills
Timeline
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Stanley  Keng'ore

Stanley Keng'ore

Barman
Nairobi ,Kenya

Summary

Dependable Job Title consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options. Skilled bar management professional able to improve team performance and grow bar sales through top management skills and business acumen. High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximising customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Bar Manager with strong track record of success in all areas of restaurant operations. Resourceful and hardworking with excellent attention to detail and organised nature. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers. Adept Job Title with Number years of front-of-house and supervisory experience seeking position in fine-dining or craft-cocktail establishment. Capable Job Title passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in Type establishments. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards. Friendly and outgoing Job Title with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. Certified in Area of certification.

Overview

12
12
years of professional experience

Work History

Barman/waiter

Haandi Restaurant
Nairobi , Nairobi
02.2012 - 03.2024
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Input orders into register, calculated bills and collected payments.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Set effective employee schedules, maintaining full coverage at peak times and minimising labour costs.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
  • Kept bar service areas stocked with tea, coffee and espresso.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Followed food safety and hygiene requirements to protect guests.
  • Served guests spirits, lagers and stouts at bar.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Built and maintained displays of spirits, enticing guests to make purchases.
  • Inspected customer identification to verify age against legal standards.
  • Improved efficiency and productivity by acquiring new skills.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Operated machinery to achieve targets while following regulations.
  • Applied positive customer service approach to increase satisfaction levels.

Education

Friends Secondary School Lusui
Ikolomani Kakamega
11.2011

Skills

Leadership

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Timeline

Barman/waiter

Haandi Restaurant
02.2012 - 03.2024

Friends Secondary School Lusui
Stanley Keng'ore Barman