STAFFORD AMUKHUMA
HOSPITALITY PROFESSIONAL
Nairobi,nairobi
Summary
Customer-focused, dependable professional with experience in delivering outstanding guest services. Passionate about achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with guests.
Overview
6
6
years of professional experience
Work History
Hospitality Officer II
THE PRESIDENCY, STATE HOUSE
01.2020 - Current
- Ensuring efficient and proper organization and management of hospitality services.
- Carrying out on-the-job training of staff; supervising staff; monitoring staff performance.
Ensuring conformity with set standards and adherence to the Hazard Analysis And Critical Control Point - Reviewing menus.
- Carrying out training needs assessment each year.
- Ensuring use of standard operating procedures.
.
Baker
Majid Al Futtaim Retail - (Carrefour)
11.2018 - 12.2019
Recipes, mixing ingredients, baking breads, cakes, pies, cookies, and other pastries. decorating and displaying products, ensuring quality and freshness, and maintaining a clean and safe work environment.
Education
GED -
Ebusiratsi Secondary School
Vihiga County, Kenya 04.2001 -
Diploma in Food And Beverage Management. - Food And Beverage Management
National Youth Service
Gilgil 04.2001 -
Skills
Accomplishments
- received the certificate of distinguished service award for being the class energizer at the Kenya School Of Government, Embu. ( certificate number, 9691).
- attended the supervisory skills development course at the Kenya School of Government, lower Kabete.
- attended the National Youth Service Counter Terrorism training.
Timeline
Hospitality Officer II
THE PRESIDENCY, STATE HOUSE
01.2020 - Current
Baker
Majid Al Futtaim Retail - (Carrefour)
11.2018 - 12.2019
GED -
Ebusiratsi Secondary School
04.2001 -
Diploma in Food And Beverage Management. - Food And Beverage Management
National Youth Service
04.2001 -
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