Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Leadership Positions Held
Professional Courses
References
Timeline
Generic

Stacey Sian Keraiyian

Summary

I am a motivated Business Development Account Specialist by profession with experience in Technology solutions sales, IT service delivery, cloud operations, network monitoring and analysis. I am passionate about leveraging technology with creativity, collaboration and continuous improvement to empower our business partners in achieving their goals and maximizing their potential in an ever-evolving digital space. My vision is to be a trusted advisor, a reliable industry expert and a catalyst for transformation in the digital realm.

Overview

4
4
years of professional experience

Work History

Business Account Specialist (Enterprise Solutions Tribe)

SAFARICOM PLC
10.2023 - Current
  • Leading the day-to-day relationship and sales development activities of the ICT, Media & Entertainment enterprise customers
  • Work collaboratively with various teams, including Client Services, Finance and Technology, to ensure optimal client experience and manage CAPEX and OPEX
  • Creating strategic technology advisory sessions with our ICT partners (Microsoft, Google, AWS, CISCO, VMWARE) on strategic accounts to build a strong sales pipeline
  • Making sure that accountabilities are clear, actions are being followed-up and the company is realizing the expected revenue target
  • Develop and execute sales strategies that align with Safaricom's mission of transforming lives
  • Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs.

Account Relationship Manager (Large Enterprise Business)

SAFARICOM PLC
09.2022 - 10.2023
  • Formulate and manage customer relationship through up-to-date account development plans, opportunity road maps, pipeline management and the entire sales cycle plan
  • Develop strong relationships at CXO level in private and wider buying centers to understand mid-to-long term objectives
  • Individual contributor in sales role responsible for delivering set revenue target of about KES20,000,000.00 in new revenue
  • Stimulate existing prepositions within energy, media and security vertical with Pipeline conversion rate of 90%
  • Educated clients on industry trends and best practices, positioning the company as a trusted advisor in their success journey.

Senior Sales Executive (Telco's & Global System Integrators)

REDINGTON KENYA LIMITED
06.2021 - 08.2022
  • Developing a complete understanding of the Telco accounts in East Africa, building strong, trustworthy relationships with ability to handle concerns and uphold loyalty to the partnerships
  • Expanded market presence by identifying new business opportunities and successfully closing deals.
  • Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
  • Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
  • Established long-lasting relationships with key clients through effective account management and consistent communication.

Solution Sales Product Manager

HUAWEI KENYA
11.2020 - 05.2021
  • Lead the FY2020/21 first quarter microwave sales in an East African country
  • Involvement in preparation of Bill of Quantity and price estimation for several clients across East Africa
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Technical involvement in Wireless and Microwave Networks analysis for existing Telecommunication clients
  • Preparation and Presentation of technical solutions to prospective clients on Microwave products.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Education

MBA -

Liverpool John Moores University
11.2026

Bachelor of Business Information Technology (BBIT) - Business Intelligence Major -

Strathmore University

Kenya Certificate of Secondary Education (KCSE) -

Makini Schools Academy

Skills

  • Global mindset and ability to think across disciplines, industries, cultures, and scenarios
  • Exceptional negotiation, customer service, and interpersonal skills
  • Proactive Planning skills and ability to multitask effectively
  • Great verbal and written communication, analytical and presentation skills
  • Excellent relationship building skills, comfortable in addressing senior executives
  • Proven track record in achieving sales targets

Accomplishments

  • Awarded the Huawei Shinning Star Award FY 20/21 .

Languages

English
French (Advanced B2)
Kiswahili

Leadership Positions Held

  • President of the Future is Female Book club (2022- present)
  • Strathmore BBIT Class representative (2016-2018)
  • Assistant captain for the Strathmore football girls' team (2018)
  • Form four class representative (2015)

Professional Courses

  • PRINCE 2 CERTIFICATION, 01/2024: Awaiting Exams
  • MICROSOFT AZURE Fundamentals, 02/2022 - 03/2022: Passed
  • FORTINET NSE 1,2 & 3, 09/2020: Passed
  • ORACLE Autonomous Database Cloud 2019 Specialist, 06/2020 - 07/2020: Passed
  • CISCO Certificate Courses, CCNA Introduction to Networks: Routing and Switching, 11/2017: Certificate Awarded, IT essentials: PC Hardware and Software, 10/2016: Certificate Awarded

References

To be provided upon request

Timeline

Business Account Specialist (Enterprise Solutions Tribe)

SAFARICOM PLC
10.2023 - Current

Account Relationship Manager (Large Enterprise Business)

SAFARICOM PLC
09.2022 - 10.2023

Senior Sales Executive (Telco's & Global System Integrators)

REDINGTON KENYA LIMITED
06.2021 - 08.2022

Solution Sales Product Manager

HUAWEI KENYA
11.2020 - 05.2021

MBA -

Liverpool John Moores University

Bachelor of Business Information Technology (BBIT) - Business Intelligence Major -

Strathmore University

Kenya Certificate of Secondary Education (KCSE) -

Makini Schools Academy

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Stacey Sian Keraiyian