Fashion
SOSPETER SHIEMI
Hotel And Management
Nairobi,30
Summary
"I am a highly competent and innovative individual with over 6 years of valuable hands-on experience in training and validating machine learning models. My expertise lies in the dynamic field of machine learning, where I have consistently demonstrated proficiency and a forward-thinking approach. I bring a wealth of practical knowledge and a proven track record, making me a valuable asset in the ever-evolving landscape of artificial intelligence."AI conceptualization and computer vision. I would love to work in a competitive and dynamic organization specializing in providing quality work that fosters career growth.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Team Captain
Sama
Nairobi
08.2023 - Current
- Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Leadership: Serve as role model and leader for team, setting positive example in terms of work ethic, attitude, and behavior .
- Motivation: Keep team morale high by motivating and inspiring team members, especially during challenging times. .
- Communication: Facilitate effective and open communication among team members, ensuring that everyone understands their roles and responsibilities.
- Team Building: Foster team cohesion by organizing team-building activities, creating a culture of trust and collaboration, and resolving conflicts when they arise.
- Strategy: Collaborate with the team and/or coaching staff to develop and implement strategies for success.
- Decision Making: Make informed decisions on behalf of the team during games, matches, or projects, particularly in high-pressure situations.
- Mentoring and Coaching: Mentor and coach less experienced team members, sharing knowledge and experience to help them improve.
- Representation: Act as the team's representative to coaches, managers, and other relevant parties, conveying the team's needs and concerns.
- Setting an Example: Demonstrate dedication, sportsmanship, and professionalism in all interactions and situations.
- Accountability: Hold both themselves and their teammates accountable for performance and conduct, enforcing team rules and standards.
- Support and Encouragement: Provide emotional support and encouragement, especially during times of challenge or setbacks
Associate
Sama
Nairobi
11.2017 - Current
- Research products across several e-commerce platforms.
- Write product descriptions and titles.
- Classify products into different categories.
- Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold.
- Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.
- Contribute to team effort by accomplishing related results as needed.
- Assisting in quality assurance review.
- Perform any other duty as may be required or assigned
Reviewer
Sama
Nairobi
07.2018 - 11.2023
- Quality Assurance: Ensuring the quality and accuracy of work produced by the team. This can involve reviewing documents, reports, software code, or other deliverables to identify errors, inconsistencies, or deviations from established standards.
- Analysis: Analyzing data to extract meaningful insights. This may include identifying trends, patterns, or anomalies, and presenting the results to help the team make informed decisions.
- Compliance Review: Ensuring that the team's work complies with industry standards, regulations, or best practices.
- Performance Evaluation: Assessing the team's performance against key performance indicators (KPIs) or benchmarks.
- Track and report on the team's progress and areas that require improvement.
- Feedback and Reporting: Providing constructive feedback to team members and management based on the findings of reviews and analyses. This feedback can help the team make necessary adjustments and improvements.
- Process Improvement: Identifying opportunities to improve the team's processes, workflows, and efficiency.
- Suggest changes that enhance productivity and reduce errors.
- Risk Assessment: Evaluating potential risks and vulnerabilities in the team's projects or processes.
- Recommend risk mitigation strategies to ensure the team operates more securely.
- Documentation and Reporting: Maintaining thorough documentation of reviews and analyses, as well as generating regular reports for management or stakeholders.
Young Team Lead
Chuan Wangfu Restaurant
Nairobi
12.2016 - 08.2017
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations.
- Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
- Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
- Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
- Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
- Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist with the recruitment and hiring of new restaurant staff as needed.
Service Waiter
Herisquare Lounge
Nairobi
01.2016 - 10.2016
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts. Greet and escort customers to their tables.
- Present menu and provide detailed information when asked.
- Prepare tables by setting up linens, silverware and glasses.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks orders, using POS ordering software,
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Communicate order details to Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain tidy dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on menu and service specifications for reservations Follow all relevant health department regulations.
- Provide excellent customer service to guests
Education
Associate of Arts - Diploma in Hotel And Management
01.2017 - 12.2018
- Completed an intensive diploma program focused on developing practical skills and knowledge in hotel and management.
- Gained a comprehensive understanding of hotel operations, including front office management, housekeeping, food and beverage services, and event management.
- Acquired expertise in customer service, communication, and interpersonal skills essential for the hospitality industry.
- Developed a strong foundation in food and beverage management, including menu planning, cost control, and service management.
- Participated in real-world scenarios through an internship/practicum, gaining hands-on experience in a live hotel environment.
- Successfully applied principles of marketing, sales, and financial management within the context of the hospitality industry.
- Demonstrated proficiency in legal and ethical considerations relevant to hotel operations, ensuring compliance with industry standards.
- Completed the program in December 2018, showcasing dedication and commitment to academic and professional growth.
High School Diploma -
01.2012 - 11.2015
GED -
02.2017 - 06.2017
GED -
02.2021 - 02.2022
The course entailed the following:
GED -
04.2023 - 05.2023
TL CERTIFICATION PROGRAM.
Awarded Certificate.
Leadership Skills: The program would likely cover essential leadership skills such as communication, decision-making, problem-solving, and conflict resolution. Team leads often need to inspire and motivate their team members, so leadership skills are crucial
Team Dynamics: Understanding how teams work, how to build effective teams, and managing team dynamics are key components. This may involve learning about different personality types, communication styles, and strategies for fostering collaboration.
Project Management: Team leads often have responsibilities related to project management. The program may cover project planning, scheduling, monitoring progress, and meeting deadlines.
Communication Skills: Effective communication is critical for a team lead. This could include both written and verbal communication, as well as active listening skills.
Performance Management: Team leads are often involved in assessing and managing the performance of team members. This could involve setting goals, providing feedback, and conducting performance evaluations.
Conflict Resolution: Dealing with conflicts within a team is a common responsibility for team leads. The program may cover strategies for identifying and resolving conflicts in a constructive manner.
Decision-Making: Team leads often need to make decisions that impact the team and its projects. The program might cover decision-making frameworks and strategies.
Adaptability and Change Management: In dynamic work environments, adaptability is crucial. Team leads may need to manage changes effectively, and the program might address strategies for navigating change.
Ethical Leadership: Understanding and promoting ethical behavior within a team is important. The program may cover ethical considerations in leadership roles.
Certification Exam or Assessment: Many certification programs culminate in an exam or assessment to ensure that participants have acquired the necessary knowledge and skills.
GED -
03.2023 - 11.2023
Title: Professional Development Achievements
I am pleased to share that I have recently completed a series of comprehensive courses aimed at enhancing my professional skills and expertise. The successful completion of these courses not only signifies a commitment to continuous learning but also attests to my proficiency in various essential tools and competencies.
I take pride in achieving certificates for each of these courses, underscoring my commitment to professional development and excellence in my field. These acquired skills contribute not only to my personal growth but also enhance my ability to make meaningful contributions to the teams and projects I am involved in.
I look forward to applying these newfound skills in practical settings, further enriching my professional journey and making substantial contributions to the success of future endeavors.
Skills
Problem Solving,Communication,
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 42 staff members.
- Documented and resolved Data which led to results.
Certification
Tl certification program
Interests
Driving,Love Fashion and Love Playing foosball
In the rhythm of life, three distinct beats resonate within me – the thrill of driving, the artistry of fashion, and the camaraderie found on the foosball table. Each holds a unique place in my heart, contributing to a mosaic of experiences that shape my journey.
Foosball: The Dance of Strategy and Skill
Foosball is not just a game; it's a symphony of strategy and skill. The smooth glide of the rods, the precise flicks, and the rapid-fire goal celebrations create an adrenaline-fueled dance. The foosball table is my canvas, and the players, my pieces, each move a brushstroke in the masterpiece of competition. It's a sport that demands both finesse and intuition, fostering a bond with friends and rivals alike. In every match, I find not just a game but a shared language, a universal code of competition that transcends boundaries.
Driving: The Liberation of the Open Road
Behind the wheel, I discover a sanctuary of liberation on the open road. The hum of the engine, the wind whispering through open windows, and the infinite possibilities ahead create a sense of freedom that is unparalleled. Driving is more than a means of transportation; it's an exploration of the world around me. Whether navigating city streets or cruising through scenic landscapes, each journey is a chapter in the story of my life. The road becomes a metaphor for endless opportunities, and the act of driving, a celebration of independence.
Fashion: A Canvas for Self-Expression
Fashion is not merely about clothing; it's a canvas for self-expression. The fabrics, colors, and styles I choose are brushstrokes that paint a picture of my identity. From classic elegance to bold statements, every outfit tells a story. Fashion empowers me to communicate without words, to showcase my personality to the world. It's a dynamic form of art that evolves with trends but remains a timeless expression of individuality.
In the intersection of foosball, driving, and fashion, I find a tapestry of passions that define who I am. Each pursuit contributes a unique hue to the mosaic of my life, creating a vibrant and harmonious composition that reflects my love for competition, exploration, and self-expression. As I navigate the twists and turns of existence, these three pillars stand as constants, shaping the narrative of my journey.
Referees
Cedric Chamwada
General Manager (Herisquare Lounge)
0727144272
Oscar Owiti
Quality Assurance Manager (Sama)
0716799816
Moses Gioto
Delivery Manager(Sama)
0711874686
Timeline
Team Captain - Sama
08.2023 - Current
SAMA U - GED,
04.2023 - 05.2023
SAMA U - GED,
03.2023 - 11.2023
Generation Kenya - GED,
02.2021 - 02.2022
Reviewer - Sama
07.2018 - 11.2023
Associate - Sama
11.2017 - Current
SE Forum - GED,
02.2017 - 06.2017
KENYA INSTITUTE OF PROFESSIONAL STUDIES - Associate of Arts, Diploma in Hotel And Management
01.2017 - 12.2018
Young Team Lead - Chuan Wangfu Restaurant
12.2016 - 08.2017
Service Waiter - Herisquare Lounge
01.2016 - 10.2016
Starays Hope Community Center - High School Diploma,
01.2012 - 11.2015
Similar Profiles
OSCAR OWITIOSCAR OWITI
Operations - Snr. Quality Assurance Manager at SamaOperations - Snr. Quality Assurance Manager at Sama
John MburuJohn Mburu
AI Data Annotation Specialist at SamaAI Data Annotation Specialist at Sama
Catherine YehCatherine Yeh
Organizational Development Manager at SamaOrganizational Development Manager at Sama