Administrative Assistant
DAWAT-E-HADIYAH - ALJAMEA TUS SAIFIYAH CAMPUS
01.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained immigration status of the students teachers and their dependents by application of permits and visas.