SLYVIA JEROP
Nairobi
Summary
Dedicated and versatile professional with extensive experience in general duties encompassing cleaning, reception, and security. Proven ability to maintain a clean and safe environment, provide exceptional customer service, and ensure security protocols are followed diligently. Highly adaptable with excellent communication skills and a strong commitment to providing high-quality service. Known for reliability, attention to detail, and a proactive approach to problem-solving in various settings.
Overview
9
9
years of professional experience
Work History
Sales Associate
Kimumu Supermarket
06.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Flax Tea Factory
01.2019 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Security Officer
Lavington Security
05.2015 - 11.2017
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- General security
- Surveillance
- Superior customer service
Timeline
Sales Associate
Kimumu Supermarket
06.2022 - 01.2024
Receptionist
Flax Tea Factory
01.2019 - 03.2022
Security Officer
Lavington Security
05.2015 - 11.2017
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